Epicareer Might not Working Properly
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Please Turn on your JavaScript

Epicareer might not working properly because your browser javascript is turned off.

What is JavaScript?

JavaScript is like the magic behind making websites interactive. Basically, it makes Epicareer more enjoyable and engaging.
How do i turn this on?
Find tutorial for your browser below :
  1. Make sure the webpage is open.
  2. In the Safari app on your Mac, choose Safari > Preferences, then click Security.
  3. Make sure the Enable JavaScript checkbox is selected.
  4. Click Websites.
  5. On the left, click Content Blockers.
  6. Make sure Off is chosen in the pop-up menu next to the website.
  7. On the left, click Pop-up Windows.
  8. Make sure Allow is chosen in the pop-up menu next to the website.
Visit Site here
  1. Open Chrome on your computer.
  2. Click. then Settings.
  3. Click Privacy and Security.
  4. Click Site settings.
  5. Click JavaScript.
  6. Select Sites can use Javascript.
Visit Site here
  1. If you're running Windows OS, in the Firefox window, click Tools > Options.
  2. Tip: If you're running Mac OS, click the Firefox drop-down list > Preferences.
  3. On the Content tab, click the Enable JavaScript check box.
Visit Site here
  1. Click the "Settings and more" icon at the top right of the Edge browser window.
  2. Click Settings.
  3. From the Settings menu, click Cookies and site permissions.
  4. Scroll down and click on JavaScript.
  5. In the JavaScript window, toggle the slider to "on" or "allowed."
  6. Close the Settings tab.
  7. Refresh the page.
Visit Site here
  1. Go to Settings.
  2. Click Advanced in the left sidebar, and click Privacy & security.
  3. Under Privacy and security, click Site settings.
  4. Click JavaScript.
  5. At the top, turn on or off Allowed (recommended).
Visit Site here
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Jobs or company...
I

Technical Support (Mandarin Speaker) - Malaysian

RM 4,000 - RM 5,500 / month
Checking job availability...
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Job Responsibilities:

1.Client Services and System Configuration: Provide comprehensive client services including system configuration to ensure clients can effectively use the company's software products.

2.Customer Support: Offer technical support to customers, primarily through email, to resolve their issues and answer queries about the software.

3.Project Coordination: Assist the department or Project Manager in coordinating project implementation, ensuring that customer service needs are met throughout the project lifecycle.

4.Remote Support Services: Provide remote support services, which may include troubleshooting, software updates, and configuration changes to resolve customer issues.

5.Training Support: Offer training support to customers, helping them to understand and maximize the use of the software's features and functionalities.

6.Data Management: Manage data collection, importation, and analysis to support customer service processes and to improve product offerings based on customer feedback and usage patterns.

7.System Operation: Ensure the smooth daily operation of the software system, monitoring for issues and addressing them promptly to minimize downtime.

8.Issue Resolution: Address customer issues promptly and efficiently, in line with company requirements and service level agreements (SLAs).

9.Supplementary Client Services: Deliver additional client services such as account management, feedback collection, and ensuring client satisfaction.

10.Documentation and Knowledge Base: Contribute to the creation and maintenance of documentation and the knowledge base to assist customers in self-service and to improve support efficiency.

11.Communication: Maintain clear and professional communication with customers, providing them with timely updates and information regarding their issues or requests.

12.Feedback Loop: Use customer interactions to provide feedback to the product development team for continuous product improvement.

13.Escalation Management: Manage the escalation of complex issues to higher tiers of support or to the appropriate internal teams for resolution.

Job Type: Permanent

Pay: RM4,000.00 - RM5,500.00 per month

Schedule:

  • Monday to Friday

Application Question(s):

  • Notice Period

Experience:

  • Software IT Support: 3 years (Required)
  • Technical Support: 3 years (Required)

Work Location: In person