Administrator for Music Academy

Little Atelier Music is seeking a dedicated and detail-oriented Administrator to manage the daily operations and ensure the smooth day-to-day running of the music academy. The ideal candidate will possess strong organizational, communication, and problem-solving skills to ensure a smooth and professional experience for students, parents, and support the administration of Little Atelier Music.

Key Responsibilities:

1. Scheduling and Attendance Management:

• Maintain and update the student and teacher scheduling calendar with precision.
• Accurately record and manage student attendance.
• Communicate scheduling changes effectively with parents and teachers.

2. Customer Service:

• Serve as the first point of contact, welcoming students, parents, and visitors with professionalism and warmth.
• Provide accurate information and guidance regarding academy programs and policies.
• Handle payment transactions efficiently, including issuing receipts.
• Clearly explain academy policies and procedures to parents and students.
• Foster a positive and professional atmosphere in the front office and studio.

3. Administrative Operations:

• Maintain and organize student records, including attendance and payment details.
• Manage phone calls, emails, and inquiries professionally and promptly.
• Oversee student registrations and class schedules.
• Prepare invoices and send timely reminders for payments.
• Ensure the studio remains clean, tidy, and presentable at all times.
• Input and manage data in internal systems with accuracy and attention to detail.
• Perform general administrative tasks to support staff and ensure smooth operations.
• Assist in the planning and execution of academy events.
• Ensure the smooth day-to-day running of the academy by anticipating needs and taking proactive action.

Qualifications and Skills Required:

• Fluency in both English and Mandarin to effectively engage with Mandarin-speaking clients.
• Strong organizational and time-management abilities.
• Excellent verbal and written communication skills.
• Ability to manage multiple tasks and prioritize effectively in a dynamic environment.
• Prior experience in administrative roles is preferred but not essential.
• A background in music or familiarity with music education is an advantage.
• High attention to detail and the ability to work independently with minimal supervision.

Working Days: Monday – Friday

Working Hours: 11.30am – 8.30pm

Location: Mont Kiara, Kuala Lumpur

Job Type: Full-time

Pay: RM2,500.00 - RM3,000.00 per month

Schedule:

• Monday to Friday

Education:

• Diploma/Advanced Diploma (Preferred)

Language:

• English (Required)
• Mandarin (Required)

Work Location: In person