Receptionist

RM 2,000 - RM 2,000 / month

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To welcome and check in and check out all guest according to the standard operating procedures.
To obtain information on arrivals, departures and stay over of the customers/guest.
To be aware and be informative on events that happens within the hotel.
To prepare keys / registration cards for all arriving guest.
To provide assistance and information to guest.
To attend guest complaints promptly and bring up to Duty Manager’s attention for follow up.
To provide courteous and efficient service and comply with every guest request.
To post all charges without delay and updates folios.
To ensure that the working areas are kept clean at all times.
To ensure that all guest information, travel agent’s rate and corporate rate are be treated as confidential.
To perform other tasks as directed from time to time.
To ensure that all guest billing instructions are follow up accordingly.
To ensure accurate handling of cash float.
Familiar with all emergency procedures as specified by hotel.
Coordinates and liaise closely with Housekeeping & Engineering Department.
Must have knowledge of all room categories amenities and rates.
Must be aware of facilities, activities, functions and promotions in the Hotel.
Must be familiar with local areas, places of interest and tours available.
Must be able to project courtesy and hospitality.
Familiar with all front desk back up procedures, in the event that any front office equipment malfunction.
Assumes other duties assigned by the Duty Managers / Front Office Manager.

Job Types: Full-time, Permanent

Pay: From RM2,000.00 per month

Benefits:

Schedule:

Supplemental Pay:

Education:

Experience:

Work Location: In person

Expected Start Date: 02/25/2025