Branch Manager

A bank relationship manager works with clients to help them manage their finances and A bank branch manager is responsible for the day-to-day operations of a branch office, including customer service, sales, and employee management. They also work to grow the business and ensure compliance with banking regulations. Responsibilities Customer service: Ensure customer satisfaction by helping customers and handling complaints Sales: Achieve sales goals through new business, referrals, and account retention Staff management: Hire, train, and develop employees, and ensure they are compliant with company policies Business development: Grow the business through new customers and referrals Financial management: Prepare financial reports, budgets, and forecasts, and ensure expenditures stay within limits Compliance: Ensure compliance with banking regulations and company policies Security: Ensure the branch is secure and safe Facilities: Oversee the branch's facilities and equipment Other duties Onboarding new customers, Cross-selling products, Conducting staff training, and Conducting daily huddles with staff.