Epicareer Might not Working Properly
Learn More

Customer Service Executive (Mandarin Speaker, Work From Home )

RM 3,000 - RM 3,200 / month

Checking job availability...

Original
Simplified
  • Respond effectively and efficiently with customers through various channels.
  • Develop rapport with customers to understand and adequately make appropriate requirements for development and support requests.
  • Maintaining a positive, empathetic and professional attitude toward customers at all times.
  • Provide recommendations within the area of expertise to support customer needs.
  • Handle order complains in a timely manner, form a work log, and provide timely feedback on abnormal problems.
  • Excellent spoken and written communication abilities in both Mandarin & English.
  • Candidates must possess at least a SPM/Diploma / Bachelor’s Degree in Business Administration, Banking, Mass Communications or any equivalent.
  • At least 1 year of customer service work experience, with experience in customer service management is preferred.
  • Fresh graduates are also encouraged to apply ; Experienced candidates will be added advantage.
  • Demonstrated professional customer service skills with a respectful, positive attitude, and strong adaptability.
  • Demonstrated analytical and problem-solving skills.
  • Working knowledge and understanding of the Internet, familiar with RM is preferred.
  • Able to work on shift.
  • One year renewable contract, with the option to transfer to a permanent position after one year.
  • IMMEDIATE HIRING.
  • Work From Home.
  • Attractive salary + allowance.
  • Professional training will be provided.
  • Good working environment.
  • Annual Leave + Medical Leave.
  • Work 5 days per week.
  • Career Advancement.
  • Salary Increment.