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Admin & Logistic Assistant
RM 1,500 - RM 1,999 / month
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1. Billing Responsibilities Prepare and issue invoices to customers. Verify and cross-check billing details with sales orders. Process customer payments and update records in the system. Follow up on outstanding payments and send reminders to customers. Generate monthly billing reports and reconcile discrepancies. Assist in managing credit notes, refunds, and adjustments. Ensure compliance with company billing policies and procedures. 2. Delivery Coordination Process delivery orders and coordinate shipments with logistics teams. Liaise with warehouse and transport providers to schedule deliveries. Ensure proper documentation (e.g., delivery orders, consignment notes). Track and monitor shipments to ensure timely delivery. Handle customer inquiries related to deliveries and resolve issues. Maintain accurate records of dispatched and received goods. 3. Administrative Support Maintain records of invoices, delivery orders, and payment receipts. Assist in generating reports related to sales, billing, and deliveries. Coordinate with sales and finance teams for order processing. Handle any discrepancies between billing and deliveries. Ensure compliance with company policies and financial regulations. 4. Customer Service & Communication Communicate with customers regarding invoices, payments, and deliveries. Address and resolve any billing or delivery-related complaints. Provide support in resolving discrepancies in orders or payments. Ensure customer satisfaction by coordinating timely deliveries.