Epicareer Might not Working Properly
Learn More
M

Service Admin Assitant

RM 2,000 - RM 2,500 / month

Checking job availability...

Original
Simplified
  • Schedules and monitoring service appointments. Obtains customer and vehicle data prior to arrival when possible.
  • Greets customers in a timely, friendly manner.
  • Overseeing and handling customer's payment in the department.
  • Provides a complete and accurate written cost estimate for labor and parts.
  • Contacts customers regarding any changes in the estimate time, explains cost and time requirements in detail, and gets proper authorization before any additional repairs are performed.
  • Oversee and maintain Customer Satisfaction Index rating
  • Advise customers on the care of their cars and the value of maintaining their vehicles in accordance with manufacturers’ specifications, using maintenance menus.
  • Follows all company safety policies and procedures and immediately report any and all accidents to a manager or supervisor.
  • Candidate must possess at least a Diploma, Advanced/Higher/Graduate Diploma, any field.
  • Candidate with working experience in related field will be added advantage.
  • Fresh graduate is welcome to apply.
  • Fluent in English & Bahasa Malaysia.
  • Good customer orientation, positive serving attitude, friendliness and patience towards customer.
  • Good verbal manners and showing respect and trustworthiness.
  • EPF/SOCSO
  • Training Provided
  • Annual Leave
  • Medical and Hospitalization Leave