Epicareer Might not Working Properly
Learn More
L

Community Moderator - Malayalam

Salary undisclosed

Checking job availability...

Original
Simplified

Job Summary:
We are seeking a detail-oriented and proactive Trust & Safety Associate to oversee the integrity and quality of Audio & Video conversations on our platform. The Trust & Safety Association will be responsible for reviewing and auditing the recorded conversation, ensuring compliance with community guidelines, and maintaining a safe and positive environment. The ideal candidate should have a keen eye for detail, be comfortable working with sensitive conversation, and possess strong decision-making abilities.

Key Responsibilities:

  • Review and moderate (audio & video conversations) to ensure it meets the platform’s standards and guidelines.
  • Identify and flag inappropriate, harmful conversations for review .
  • Maintain up-to-date knowledge of community guidelines and ensure they are applied consistently.
  • Maintain accurate records of moderation activities and contribute to periodic reports.
  • Engage with users & hosts to provide clarification on community policies when needed.

Requirements

  • Bachelor’s degree
  • Previous experience in content moderation or a similar role.
  • Strong understanding of platform-specific guidelines and community standards.
  • Ability to make quick, balanced decisions based on platform guidelines..
  • Fluency in Malayalam(Must know Read , write and speak)
  • Ability to handle sensitive content in a professional and composed manner.
  • Attention to detail and ability to work independently and as part of a team.