Executive, Haulage/Trucking

Job Description:

• Manage daily shipping and logistics operations, including transportation, delivery planning, scheduling and tracking.
• Regular interaction with sales, customer service and operations personnel on carrier, order scheduling and planning matters.
• Ensure drivers take assigned trips on time and resolve any trip issues in collaboration with the Customer Sales Support Services team.
• Monitor driver trip delivery through the GPS system and provide updates to the Customer Sales Support Service team on the expected time of arrival for each delivery.
• Plan and monitor lorry maintenance schedules and coordinate with the Customer Sales Support Service team.
• Ensure all drivers’ licenses, Port Passes and other regulatory documents are compliant before reporting for duty.
• Ensure that safety standards and regulatory compliance are always met across all operations.
• Actively liaise with customers to provide updates, resolve issues and enhance customer satisfaction.
• Continuously explore ways to improve operational efficiency, customer service and safety protocols.
• Manage billing monitoring processes to ensure timely and accurate invoicing.
• Oversee job closure processes, ensuring all tasks are completed and necessary documentation is finalized.
• Prepare/monitor driver incentive report and ensuring drivers receive accurate and fair compensation based on their performance.
• Handle fleet management responsibilities including road tax, Puspakom inspections and other vehicle-related compliance requirements.
• Provide support and guidance to the wider operations team as needed.
• Identify opportunities to improve operational processes and contribute to company growth.
• Perform any other tasks as and when required by management.

Job Requirements:

• The candidate must possess at least a Diploma or Bachelor’s degree in Logistics Management or a related field.
• At least 3-5 years of experience in Logistics and Transportation is an added advantage.
• Ability to handle highly confidential and sensitive information with discretion.
• Meticulous in checking all documents and maintaining strict deadlines.
• Exceptional organizational skills with the ability to handle multiple assignments simultaneously.
• Possess excellent communication and interpersonal skills to effectively coordinate with teams and departments.
• Proficient in Microsoft Office applications, including Word, Excel and PowerPoint.
• Strong understanding of safety regulations, compliance requirements and industry standards.

Job Type: Full-time

Pay: RM2,500.00 - RM3,500.00 per month

Benefits:

• Cell phone reimbursement
• Free parking
• Health insurance
• Maternity leave
• Professional development

Schedule:

• Monday to Friday

Supplemental Pay:

• Overtime pay

Ability to commute/relocate:

• Pasir Gudang: Reliably commute or planning to relocate before starting work (Required)

Education:

• Bachelor's (Preferred)

Language:

• English (Required)

Expected Start Date: 03/15/2025