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Lead Associate - Health & Benefits

Salary undisclosed

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Description

As part of the Health & Benefits team, this role is primarily to develop and grow our H&B business in Malaysia. This would include active business development and pipeline management, provide technical training, client sales/ servicing support and to deliver on H&B strategy and BD projects.

The Role

  • Support health & benefits projects and proposals development
  • Project delivery and account management. This would include serving as the contact for internal stakeholders and clients on delivery of services.
  • Sales management, ensuring the progress against established objectives, budget, timeline, deliverables and quality standards
  • Develop benefits propositions, liaising & negotiating with stakeholders and prepare client solutions & recommendations. This would include (but not limited to) day to day vendor collaboration, building/refining processes and developing marketing/sales materials
  • Manage client expectations and raise appropriate issues to Practice Leader
  • Conduct benchmarking studies and other research; provide value added analyses and summaries
  • Analyse and compare vendor products, services and contracts
  • Design, distribute and evaluate responses to surveys and RFPs
  • Communicate and liaise effectively with colleagues and clients regarding data collection and project execution
  • Maintain and update of all sales material
  • Claims analysis report writing
  • Build strong relationships internally and collaborate effectively on cross-functional teams
  • Demonstrate natural ease and effectiveness when dealing with clients/colleagues at all levels

Qualifications

The Requirements

  • Strong EB business development background. Proven experience with high corporate deals closing ratio
  • Flexibility and proven ability to diagnose and resolve issues; strong client service orientation
  • Strong written and verbal communication skills
  • Ability to ask the right questions and seek help where appropriate
  • Ability to work both independently and on client teams and enjoy a fast-paced environment
  • Sense of accountability; owning one’s work and taking pride in it
  • Self-starter; interest in continually challenging oneself and willingness to step outside of one’s comfort zone
  • Interest and ability to think beyond the task at hand and understand how one’s work fits into the broader landscape

Equal Opportunity Employer