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Korean Speaker - Customer Service Advisor

RM 8,000 - RM 8,000 / month

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About the Role

We are looking for a Korean-Speaking Customer Service Advisor to join our team and provide outstanding support to our Korean-speaking clients. In this role, you will handle inquiries, resolve issues, and ensure an excellent customer experience through multiple communication channels.

Key Responsibilities

  • Assist customers via phone, email, and chat in Korean and English.
  • Provide accurate information about products/services and resolve customer concerns efficiently.
  • Maintain a high level of professionalism and empathy in every interaction.
  • Accurately document customer interactions in the system.
  • Collaborate with internal teams to escalate complex issues.

Job Type: Full-time

Pay: RM8,000.00 - RM9,847.44 per month

Language:

  • Korean (Required)