Housekeeping Supervisor

• Ensure cleanliness in all areas of the hotel. Checking all room and public areas daily using checklist given.
• Assign and follow up with Housekeeping Attendant on daily duties, assignments and log entries.
• Responsible in compilation of duty roster, ensure daily record and current system are accurate.
• Plan work schedules according to forecast and functions.
• Schedule out monthly projects for room, public areas and laundry. This is to be communicated to and follow up with Housekeeping Attendant.
• Ensure standard procedures for key control are followed.
• Assist in developing and maintaining an active job training programme in all sections.
• Monitor productivity to ensure all staff are meeting the required standards of performance.
• To coach, counsel and discipline staff if necessary. To lead and motivate staff, promoting excellence, teamwork and high morale.
• Hold regular communication meetings with housekeeping staffs and ensure guest satisfactions are achieved.
• Ensure all operational standards are followed and maintained.
• Respond promptly to guest complaints request or enquiries immediately.
• Maintain communication lines with Engineering regarding room defects and Front Office on room status.
• Carry out quality control test of working processes, surveys to improve efficiency, reduce cost and produce better service to hotel and guest when required.
• Maximize productivity without increasing cost and control overtime.
• Monitor on machinery maintenance and equipment’s issued to staff.
• Ensure adequate requisitions and control usage of all chemicals and supplies of all sections.
• Avoid wastage, assist in controlling of cost.
• Compile monthly inventory according to housekeeping schedule.
• Maintain accurate records as inventory par stock, for all operating supplies, machinery and linen.
• Ensure all policies and procedures are followed by staff.
• Attend trainings and meetings when directed by the superior.
• To carry out other duties as directed by the superior.

Job Types: Full-time, Permanent

Pay: RM2,600.00 - RM2,800.00 per month

Benefits:

• Free parking
• Maternity leave
• Meal provided
• Opportunities for promotion
• Professional development

Schedule:

• Afternoon shift
• Early shift

Supplemental Pay:

• Overtime pay

Education:

• STM/STPM (Preferred)

Experience:

• housekeeping: 2 years (Preferred)

Work Location: In person

Expected Start Date: 02/25/2025