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English Customer Success Specialist (Fix Day Shift)

RM 2,000 - RM 2,300 / month

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  • Customer Support: Deliver a smooth service experience by addressing customer inquiries professionally.
  • Problem-Solving: Quickly identify solutions and escalate issues to the correct channels when necessary.
  • Escalation Management: Ensure timely reporting of customer complaints and compliments to the appropriate teams.
  • Minimum Qualification: SPM or higher
  • Language Proficiency: Strong command of English (spoken, read, and written)
  • Fresh Graduates: Encouraged to apply – comprehensive training provided
  • Work Schedule: Fixed shifts (Mon-Fri, 9 AM - 6 PM)
  • Location: Based in Ara Damansara
  • Comprehensive Training: Enhance your skills with full training provided.
  • Employee Benefits: Enjoy EPF & SOCSO, sick leave, and annual leave.
  • Work Environment: Thrive in a supportive and positive workplace.