UIUX Designer

Summary of Job Functions - Take ownership of all UIUX-based projects / tasks assigned; ensure the highest level of optimisation, usefulness, desirability and user / client satisfaction in the journeys, touchpoints & functionalities of the websites, apps and digital solutions that we deliver. - Assume role as UX lead and project consultant: conduct UX discovery workshops, create workable personas, map user journeys, scenarios & experiences, design & conduct usability tests, analyse & report test results, etc. - Advise, guide and/or supervise team members (i.e. writers, designers & other UX practitioners) in their UIUX deliverables while managing own projects seamlessly. Responsibilities: • Planning & Strategizing o Collaborate with clients and/or team members to refine project requirements, prioritise tasks, pinpoint key UX journeys, identify appropriate UX research & testing methods, develop design concepts, etc. to deliver innovative, workable and compelling solutions o Develop UX strategies and solutions that best capture project requirements while being human-centred, forward-thinking, and in-line with current digital / media trends o Develop UX decks; propose / pitch UX solutions to clients • UX Discovery o Conduct UX discovery workshops with stakeholders, business owners, etc. o Convert workshop findings into actionable results; define project next steps pertaining to UX research approach, content & design direction, etc. • UI/UX Design o Design (or assist in the design of) wireframes, mock ups, prototypes, etc. based on the results of workshops, usability testing and/or user / client feedback. • Usability Testing o Design, manage and/or execute usability studies, surveys and other user research. o Convert usability test findings into actionable results; determine ways to track and measure the effectiveness of newly implemented UX solutions. • UX Testing & Review o Review and/or conduct user testing and other user-facing activities to validate content, design, touchpoints, and more. o Synthesize findings to provide recommendations, inform a better understanding of customers, give insights into business value, and identify potential usability issues & design opportunities, etc. • Other o Mentor team members that are less experienced, as and when required. Job Description: - Evolve own skills; stay up-to-date with UI/UX, CX, tech and digital advertising trends and best practices. - Assist in the development and implementation of internal UX research policies, processes and standards. - Assist in designing metrics to measure and track the impact of UI/UX improvements. Requirements & Technology stacks: - Demonstrates sound technical and domain knowledge in UI/UX design. - Skilled in persona creation, journey mapping and UI/UX best practices. - Skilled in mapping / writing accurate, clear, and concise UX journeys, reports, etc. - Technically adept and able to simplify complex messages; understands the concepts of UX writing / micro copywriting. - Able to plan and strategise high-profile projects. - Strong understanding of design principles. - Skilled in web wireframing, with prototyping knowledge / experience. - Creative and imaginative; curious about clients’ products or services. - Confident, insightful, analytical, and meticulous. - Effective and collaborative communicator across all interfaces and relationships. - Able to work quickly and flexibly across multiple projects, often with tight deadlines. - Basic skills in using Axure RP Pro, Xtensio, InVision, UXPin, and/or other documentation, Adobe Creative Suite, Sketch, Adobe XD, wire-framing and rapid prototyping tool. - Adept in MS Office Suites (especially Word, PowerPoint & Excel). Good to have: - Familiarity with social networks: Facebook, Instagram, Snapchat, Twitter, Google+, YouTube, Pinterest, etc. - Familiarity with Google-based tools such as Google Analytics, Google AdWords, Google Trends, etc. Qualification & Experience Requirements: - At least a Diploma/ Degree in Computer Science/Information Technology or equivalent. - Good to have related working experiences/ experience in a digital agency or tech-based environment (for experienced applicants). - Fresh graduates are encouraged to apply (for fresh graduates’ applicants). - This position is also open to final year students who are undertaking their practical / industrial training (for internship applicants). - Experience in conducting UX discovery workshops (internal and external). - Experience in conducting UX research and usability tests using a variety of methods (online and on-ground surveys, focus groups, one-on-one interviews, corridor testing, prototype testing, etc.). - Background in multimedia design, graphic design, or copywriting is preferred (proven experience and portfolio required). Why join us? • We offer a 5-day work week. • No need to work on shifts. • Very attractive salaries that commensurate with work experience. • We provide opportunities for career advancement within the company. • We practice a vibrant & energetic office culture. • We host annual dinners at prestigious hotels as an appreciation to all our staff's hard work. • Overseas company trips • Near to LRT/ MRT/ Public bus • Our office is only a short / 5-minute walk to the Paradigm Mall • There are reasonably priced food outlets in the area. • We support a safe environment for our employees • Our offices are equipped with 24-hour camera surveillance equipment for safety and security • We have a 24-hour carpark that is guarded around the clock