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Customer Service
RM 3,000 - RM 4,000 / month
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- Using email for the invitation of manuscripts for Scopus/EI/SCI journals, inviting scholars to submit manuscripts to the journals to ensure the steady and sustainable growth of journal publications and revenue
- Complete information collection, send manuscript invitation letters, set up columns, etc., and complete order signing and payment collection.
- Actively cooperate with journal editors to handle article publication work, handle submitted manuscripts in a timely manner, coordinate peer review, provide feedback on review opinions, determine the time for rework and resubmit, negotiate fees and complete payment, and contribute to the improvement of journal operations and workflow efficiency
- At least 1 year of experience in sales customer service
- Can be written and oral expression skills in Mandarin and English
- Proficient in using office software (MS)
- Excellent communication and language skills, familiar with customer research and market analysis
- Team-oriented, able to handle a certain amount of work pressure
- Strong self-motivation and initiative
- Performance Incentive
- Extra Reward
- 5 Days per Week
- Bonus
- Comfortable Working Environment
- Location Nearest MRT Station
- EPF, SOCSO & EIS
- Annual & Medical Leave
- Medical Allowance
- Training Provided