Epicareer Might not Working Properly
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Please Turn on your JavaScript

Epicareer might not working properly because your browser javascript is turned off.

What is JavaScript?

JavaScript is like the magic behind making websites interactive. Basically, it makes Epicareer more enjoyable and engaging.
How do i turn this on?
Find tutorial for your browser below :
  1. Make sure the webpage is open.
  2. In the Safari app on your Mac, choose Safari > Preferences, then click Security.
  3. Make sure the Enable JavaScript checkbox is selected.
  4. Click Websites.
  5. On the left, click Content Blockers.
  6. Make sure Off is chosen in the pop-up menu next to the website.
  7. On the left, click Pop-up Windows.
  8. Make sure Allow is chosen in the pop-up menu next to the website.
Visit Site here
  1. Open Chrome on your computer.
  2. Click. then Settings.
  3. Click Privacy and Security.
  4. Click Site settings.
  5. Click JavaScript.
  6. Select Sites can use Javascript.
Visit Site here
  1. If you're running Windows OS, in the Firefox window, click Tools > Options.
  2. Tip: If you're running Mac OS, click the Firefox drop-down list > Preferences.
  3. On the Content tab, click the Enable JavaScript check box.
Visit Site here
  1. Click the "Settings and more" icon at the top right of the Edge browser window.
  2. Click Settings.
  3. From the Settings menu, click Cookies and site permissions.
  4. Scroll down and click on JavaScript.
  5. In the JavaScript window, toggle the slider to "on" or "allowed."
  6. Close the Settings tab.
  7. Refresh the page.
Visit Site here
  1. Go to Settings.
  2. Click Advanced in the left sidebar, and click Privacy & security.
  3. Under Privacy and security, click Site settings.
  4. Click JavaScript.
  5. At the top, turn on or off Allowed (recommended).
Visit Site here
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Customer Service Executive

RM 2,300 - RM 2,500 / month
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1. Customer Inquiries: Respond to customer inquiries via phone, email, and in-person, providing accurate and timely information and solutions.

2. Issue Resolution: Address and resolve customer complaints or issues promptly, ensuring customer satisfaction.

3. Product Knowledge: Maintain up-to-date knowledge of Felement’s products and services to effectively assist customers.

4. Order Processing: Assist in processing customer orders, returns, and exchanges in a timely manner.

5. Service Standards: Uphold Felement’s customer service standards, ensuring a positive experience for all customers.

6. Reporting: Document and report customer feedback, issues, and service trends to management.

7. Collaboration: Work with other departments (e.g., logistics, marketing) to address customer needs and improve service delivery.

8. Customer Engagement & Retention: Proactively engage with customers, gather feedback and identify opportunities to improve satisfaction and loyalty.

  • SPM Leaver and above
  • Excellent Written & Verbal Communication Skills (English & Mandarin)
  • Proficiency in MS Office (Word, Excel, PowerPoint)
  • Deliver exceptional customer service
  • Managing diverse customer needs
  • Able to work collaboratively
  • Positive attitude and Eager to learn
  • Passionate about innovation
  • Strong sense of responsibility
  • Goal-driven and idealistic
  • Embrace challenges
  • Adaptable to work in a fast-paced, dynamic environment
  • Annual leave
  • Medical and hospitalisation leave
  • Statutory deductions (EPF, SOCSO & PCB)
  • Annual bonus
  • Company Trip
  • Chance to earn extra bonus