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Specialist, Receipting (Fresh Grad)

Salary undisclosed

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The role of Specialists – Receipting, is to be the subject matter expert related to the Receipting Processing which is responsible for conducting services relating to Billing & Cash Applications. The incumbent will be part of a team of specialists that will report to the Order to Cash Manager.

This person will support in delivering a high performing Order-to-Cash function, through meeting KPIs and financial targets.

OTC Service Delivery

  • Responsible for day-to-day operational duties, process payment matching and record receipts from on timely manner.
  • Perform clearing of open items in customer accounts.
  • Monitor collection activities of past due, critical accounts, monitor Accounts Receivable (AR) balances.
  • Develop and maintain good working relationships with counterparts in BU, HQ to ensure smooth processing of transactions.
  • Liaise with internal and external on receipting and reconciliation related matters, conduct root cause analysis and work on process improvement.
  • Prepares adjustments (credit/debit memos) when necessary and ensuring the adjustments is prepared in accordance with the relevant policies and approval.
  • Serve as the subject matter expert pertaining to receipting operations.
  • Work closely with tBusiness Partner unit and ensure all accounting activities of OTC processes are executed effectively and efficiently with appropriate controls and end to end view.
  • Perform month-end and year-end closing steps in accordance with the established work instructions and checklist.
  • Perform other duties and responsibilities as assigned by manager.

Reporting Requirements

  • Prepare reports and assist in any data entry when required.
  • Prepare monthly Customer Aging Reports for BU.
  • Prepare, generate, and evaluate reports for collection accounts, credit reports, and client accounts.
  • Prepare debtors reconciliation for assigned portfolio and ensure reconciling items are resolved within the timeline.
  • Responsible for the timeliness and accuracy of receipting reports

Project Management and Continuous Improvement

  • Support the implementation of new procedures as well as evaluate, plan, and implement improvements of existing procedures in all business processes and practices.
  • Work closely with the Team Lead and systems support team to continually automate, streamline, and improve current reporting, operational and reconciliation processes to improve business efficiency.
  • Assist with ad hoc projects as needed. Liaise with internal and external on billing related matters, conduct root cause analysis and work on process improvement.