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Please Turn on your JavaScript

Epicareer might not working properly because your browser javascript is turned off.

What is JavaScript?

JavaScript is like the magic behind making websites interactive. Basically, it makes Epicareer more enjoyable and engaging.
How do i turn this on?
Find tutorial for your browser below :
  1. Make sure the webpage is open.
  2. In the Safari app on your Mac, choose Safari > Preferences, then click Security.
  3. Make sure the Enable JavaScript checkbox is selected.
  4. Click Websites.
  5. On the left, click Content Blockers.
  6. Make sure Off is chosen in the pop-up menu next to the website.
  7. On the left, click Pop-up Windows.
  8. Make sure Allow is chosen in the pop-up menu next to the website.
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  1. Open Chrome on your computer.
  2. Click. then Settings.
  3. Click Privacy and Security.
  4. Click Site settings.
  5. Click JavaScript.
  6. Select Sites can use Javascript.
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  1. If you're running Windows OS, in the Firefox window, click Tools > Options.
  2. Tip: If you're running Mac OS, click the Firefox drop-down list > Preferences.
  3. On the Content tab, click the Enable JavaScript check box.
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  1. Click the "Settings and more" icon at the top right of the Edge browser window.
  2. Click Settings.
  3. From the Settings menu, click Cookies and site permissions.
  4. Scroll down and click on JavaScript.
  5. In the JavaScript window, toggle the slider to "on" or "allowed."
  6. Close the Settings tab.
  7. Refresh the page.
Visit Site here
  1. Go to Settings.
  2. Click Advanced in the left sidebar, and click Privacy & security.
  3. Under Privacy and security, click Site settings.
  4. Click JavaScript.
  5. At the top, turn on or off Allowed (recommended).
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Jobs or company...

Customer Success Manager

Salary undisclosed
Checking job availability...
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About TabSquare:

TabSquare provides AI-powered technology solutions for the F&B industry. Through TabSquare's solutions, restaurants can efficiently manage orders, process payments, and effectively engage with their customers.

TabSquare assists partner restaurants in driving higher sales, streamlining operations, and delivering an enhanced customer experience. TabSquare is a market leader with operations in Singapore, Malaysia, Indonesia, Australia, the Philippines, Taiwan, Thailand, Hong Kong, Sweden, and the UAE. Trusted by thousands of restaurants, TabSquare's clients include well-known F&B brands such as Pizza Hut, KFC, Minor Food Group, Sushi Tei, Paradise Food Group, Japan Foods Holding,, The Coffee Club, Old Town White Coffee, Secret Recipe, and many more.

TabSquare is a wholly owned subsidiary of Delivery Hero, a global leader in the food delivery industry.

For more information, visit http://www.tabsquare.ai.

Job Overview

As a Customer Success Manager at TabSquare, you will be responsible for building strong relationships with our clients, ensuring they derive maximum value from our AI-driven solutions. You will serve as the primary point of contact for customer engagement, retention, and satisfaction, working closely with internal teams to address client needs and drive product adoption.

If you’re passionate about customer success and want to make a real impact in the F&B tech space, we’d love to hear from you! Apply today and be part of our exciting journey at TabSquare.

Key Responsibilities:

  • Serve as the main point of contact for assigned customers, ensuring their success with TabSquare’s solutions.
  • Develop and maintain strong relationships with key stakeholders, understanding their business objectives and challenges.
  • Drive product adoption and engagement by providing training, best practices, and proactive recommendations.
  • Monitor customer satisfaction, track usage metrics, and identify opportunities for growth or improvement.
  • Collaborate with sales, product, and support teams to resolve customer issues and enhance the overall experience.
  • Conduct regular business reviews to assess customer health and develop strategies for renewal and expansion.
  • Advocate for customers internally, gathering feedback to inform product development and enhancements.
  • Collaborate with commercial teams to develop and execute retention strategies to minimize churn and maximize customer lifetime value.
  • Stay up-to-date with industry trends, competitors, and emerging technologies in the F&B space.

Requirements

  • Bachelor's degree in Business, Marketing, Hospitality, or a related field is a plus
  • 3+ years of experience in customer success, account management, or a service related role.
  • Strong communication and interpersonal skills, with the ability to engage and influence stakeholders at all levels is a must.
  • Proactive problem solver with a customer-first mindset.
  • Ability to analyze data and provide actionable insights to customers is a plus.
  • Excellent project management skills, with a track record of managing multiple accounts successfully.
  • Good technical knowledge such as APIs, Point-of-sale and middleware interfacing.
  • Willingness to travel as needed to meet customers and support business needs.

What we Offer:

  • Hyper growth company in a one of the hottest areas of F&B Tech, with unique exposure to driving Fintech and Artificial Intelligence in a vertical
  • Chance to work with bright minds from across cultures and countries
  • Opportunity to strengthen regional experience working across multiple markets in the region and internationally.
  • Fast paced and dynamic work environment with an opportunity to grow rapidly
  • A culture that promotes empowerment, autonomy, and new ideas, enabling employees to deliver the best work of their careers.

Note: Only shortlisted candidates will be contacted