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Windows Specialist

Salary undisclosed

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Responsibilities

  • The Windows Virtualization specialist (laC) performs 3rd level support duties, including
  • capacity planning, performance checking, advanced troubleshooting and resolution of issues
  • escalated from other IT support teams.
  • Always following ITIL best practices and strict quality guidelines.
  • Virtualization System Admin Implement Infrastructure (VMWare/Nutanix).
  • Advanced troubleshooting of problems related to operating system & hardware with potential
  • escalations to external vendors.
  • Operation of SCCM for SW and patches deployment.
  • Continuous automation of tasks using scripting technologies (ie: PowerShell/Python).
  • On Call service rotation (1 week shift)
  • Build and install computer infrastructure, which encompasses hardware, servers, and virtual
  • machines, configure it for production by creating user accounts, controlling access to networks,
  • and managing storage and security settings.
  • Perform Maintenance: Monitor client systems daily and pain point problem areas. Proactively
  • design and install upgrades, releases, and application patches. Update drivers, servers, and
  • firmware with newer technology.
  • Provide Technical Support: Provide technical support to clients, respond to issues reported by
  • clients, conduct root cause analysis and go through various testing scenarios for thorough
  • resolution.
  • Recommend Solutions Participate in planning client infrastructures. This entails gathering
  • system data, researching possible solutions, developing and presenting their design ideas, and
  • thoughtfully evaluating suggestions from others. Evaluate Industry trends and assist in
  • implementing standards and best practices. Create Documentation.
  • Create and maintain documentation for all system related processes and procedures that
  • they're in charge of, including project requirements, changes and upgrades, implementation
  • plans, and support tickets.
  • Windows System Admin

Responsibilities:

  • Install and Configure Windows Servers
  • Install and set up Windows systems and servers.
  • Develop and provide support to individual users to ensure that the system works
  • reliably and quickly. Help build the server back-end architecture, including databases and scripts for specific applications and user needs.
  • Provide Technical Support and Guidance: Provide technical support and guidance to users and
  • other administrators. Install and maintain Windows-based programs for end users and help
  • debug these applications so that, they work with Windows servers.
  • Perform System Maintenance Conduct system maintenance activities. Review error logs and user-reported errors identify stable and reliable solution
  • Monitor System Performance: Monitor performance to reduce interruptions and server crashes.
  • This can involve monitoring daily traffic logs and reports or working directly with end users. If
  • any potential issues or bugs are identified that affect server performance, then develop and deploy proactive solutions to ensure system usability across the organization.
  • Create System Backups: Perform system backups according to company or industry standards.
  • Back-up systems weekly, daily, or more frequently depending on server space and a particular business & needs.
  • Maintain system security by noticing faults and vulnerabilities within the server architecture