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Client Success Executive
RM 3,000 - RM 4,000 / month
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- Provide comprehensive training to clients on the Coohom platform.
- Serve as the primary point of contact for client inquiries and issue resolution.
- Drive client renewals and strengthen relationships by understanding their needs.
- Assist clients in creating visualizations and designs using the Coohom platform.
- Collaborate with Sales, Marketing, and technical teams for a seamless customer experience.
- Stay updated on industry trends, competitors, and new Coohom features.
- Bachelor’s degree in interior design, Business, or related field (preferred).
- 2+ years in client success or customer service within a technology or design environment.
- Able to communicate in Mandarin, English and Bahasa Malaysia.
- Proficiency in Coohom or similar design tools (SketchUp, 3ds Max).
- Strong Communication, Presentation, and Interpersonal Skills.
- Ability to understand clients’ needs and provide tailored solutions.
- Highly motivated, detail-oriented, and capable of managing multiple tasks simultaneously.
- EPF/SOCSO
- Annual leave
- Medical leave
- Competitive salary with additional commission opportunities.
- Opportunities for professional growth and development.
- Collaborative and innovative work environment.