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Analyst - IT Infrastructure Services

Salary undisclosed

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Purpose:

Maintain and support the operational domains of IT infrastructure, databases, clouds, and data centres.

The Role:

  • Manage resolution of IT operational issues.
  • Manage and support on-prem systems, cloud systems (AWS and Azure) and IT Services such as M365.
  • Manage and deploy system patches, upgrades and enhancements.
  • Manage backup and recovery systems.
  • Monitor and maintain backup jobs to ensure data integrity and availability.
  • Manage and implement IT infrastructure-related projects.
  • Configure and implement IT infrastructure based on cross-functional IT project requirements.
  • Perform service monitoring and reporting.
  • Develop and maintain technical procedure and documentation.

Requirements:

• Degree in Computer Science, Information Technology, Engineering or equivalent

• Entry level to 3 years of relevant experience in a similar role or industry.

• Familiarity with ITSM tools, such as Manage Engine, would be an advantage.

About Dialog Group Berhad
Size 50 to 250
Industry Oil & Gas Refining & Marketing
Location Malaysia
Founded 1 January 1984
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