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Customer Service Advisor/Customer Service Associate

Salary undisclosed

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  • Applicants must be committed, proactive, organized, able to work independently and customer oriented with basic automotive technical background.
  • Able to attend customer’s complaint and document feedback
  • Able to update customer on the vehicle status.
  • Able to communicate with installation to carry out job accordingly as per customer request.
  • Provide administrative support to all team members as necessary
  • Direct all B2C calls and walk-ins to sales team
  • Able to work independently and under pressure.

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  • Candidate must posses at least Diploma, Advance/Higher/Graduate Diploma.
  • Required language(s): Bahasa Malaysia, English; Chinese and local dialect would be advantage to applicant.
  • At least 2 year(s) of working experience in the related field is required for this position.
  • Applicants must be willing to work on alternate weekend (Saturday / 8.30am - 6pm) with Monday off

[Apply now at https://my.hiredly.com/jobs/jobs-malaysia-dk-leather-seats-job-customer-service-advisor-customer-service-associate]