Key Duties/Responsibilities:
We are seeking a highly skilled and motivated Manager, People to lead HR operations, enhance employee experience, and drive talent acquisition efforts in our rapidly expanding Malaysia, Singapore and Thailand retail markets. This role is pivotal in optimizing HR processes, fostering a positive workplace culture, and implementing effective talent strategies. Candidates with experience in training and development will have the opportunity to contribute to employee growth and overall organizational success is an added advantage.
Key Responsibilities:
1. HR Operations:
•Oversee the day-to-day HR functions, system’s data accuracy, including employee relations, performance management, and policy administration.
•Develop and implement HR processes and procedures that enhance operational efficiency.
•Ensure compliance with all labour laws, company policies, and internal procedures.
2. Talent Acquisition:
•Lead and manage end-to-end recruitment processes across SEA hiring.
•Partner with hiring managers to assess staffing needs and implement effective recruitment strategies.
•Build and maintain a talent pipeline to ensure a steady flow of candidates for current and future openings.
•Build strategic partnerships with universities and educational institutions to strengthen the company’s brand.
3. Employee Experience:
•Develop and execute initiatives aimed at improving employee retention and overall experience.
•Act as a trusted advisor to managers on employee relations and conflict resolution.
4. Training and Development:
•Develop and implement training programs to enhance employee skills and performance.
•Partner with managers to identify training needs and career development opportunities.
•Facilitate employee onboarding and orientation programs for new hires.
•Monitor the effectiveness of training programs and adjust as needed to meet organizational’s goals.
•Stay current on industry trends and best practices to introduce innovative learning solutions.
5. Strategic HR Support:
•Implement the HR initiatives with business goals and objectives.
•Provide insights and recommendations on workforce planning, performance management, and employee development.
•Analyze HR data to identify trends and opportunities for improvement.
•Lead HR projects and initiatives that support business growth and organizational efficiency.
6. Compensation & Benefits:
•Oversee compensation programs to ensure alignment with market trends and internal equity.
•Manage benefits administration, including but not limited to health insurance, employee perks and etc.
•Provide strategic insights on compensation adjustments and incentive programs.
Required Qualifications and Skills:
•Bachelor’s degree in Human Resources, Business Administration, or a related field.
•More than 8 years of proven experience in HR management, with a strong background in HR operations, talent acquisition, and employee experience.
•Practical in-depth knowledge of HR practices, local labour laws, and compliance of HR administrative procedures for Malaysia, Singapore & Thailand.
•Strong interpersonal and communication skills, with the ability to build relationships at all levels of the organization.
•Proficient in HR software and tools (HRIS, ATS, etc.).
•Ability to manage multiple priorities and meet deadlines in a fast-paced environment.
•Experience in a regional capacity is a plus.
Preferred Skills:
•Familiarity with diversity and inclusion initiatives.
•Strong problem-solving skills and the ability to handle sensitive employee matters with discretion and timely manners.