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Customer Service Executive

  • Full Time, onsite
  • AGENSI PEKERJAAN VENTURE PROVISION SDN BHD
  • Kuala Lumpur, Malaysia
RM 2,500 - RM 4,000 / month

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  • After-sales service to existing customers.
  • Close and consistent follow-up with customers after sales.
  • Responsive and attentive to customer problems.
  • Suggest solutions to customers based on available resources.
  • Maintaining a good relationship with existing customers.
  • Customer permits and contracts renewal.
  • Handling maids-related issues after arrival.
  • Maid re-assignment process.
  • Conduct after-sales interviews and counseling.
  • Possesses min SPM or equivalent level in education.
  • Basic knowledge in Microsoft Words & Excel.
  • Able to communicate in Mandarin, Bahasa Malaysia, and English.
  • Good understanding and communication skill with both customers and team members.
  • Problem-solving skill.
  • Polite and patient.
  • Able to work under pressure.
  • Willing to travel if required.
  • Strong adaptability and flexibility, willing to learn new things from time to time depending on the job assignment.
  • Determined and willing to work extra miles to achieve given target.

Remuneration Package:

  • Basic salary MYR2,500 - MYR4,000 (depends on experience).
  • Attractive commission package.

Benefits:

  • EPF, SOCSO, EIS.
  • Annual leave.
  • Medical & dental allowances.
  • In-house training related to foreign maids management and processing.