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Customer Service Executive
RM 2,500 - RM 4,000 / month
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- After-sales service to existing customers.
- Close and consistent follow-up with customers after sales.
- Responsive and attentive to customer problems.
- Suggest solutions to customers based on available resources.
- Maintaining a good relationship with existing customers.
- Customer permits and contracts renewal.
- Handling maids-related issues after arrival.
- Maid re-assignment process.
- Conduct after-sales interviews and counseling.
- Possesses min SPM or equivalent level in education.
- Basic knowledge in Microsoft Words & Excel.
- Able to communicate in Mandarin, Bahasa Malaysia, and English.
- Good understanding and communication skill with both customers and team members.
- Problem-solving skill.
- Polite and patient.
- Able to work under pressure.
- Willing to travel if required.
- Strong adaptability and flexibility, willing to learn new things from time to time depending on the job assignment.
- Determined and willing to work extra miles to achieve given target.
Remuneration Package:
- Basic salary MYR2,500 - MYR4,000 (depends on experience).
- Attractive commission package.
Benefits:
- EPF, SOCSO, EIS.
- Annual leave.
- Medical & dental allowances.
- In-house training related to foreign maids management and processing.