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Please Turn on your JavaScript

Epicareer might not working properly because your browser javascript is turned off.

What is JavaScript?

JavaScript is like the magic behind making websites interactive. Basically, it makes Epicareer more enjoyable and engaging.
How do i turn this on?
Find tutorial for your browser below :
  1. Make sure the webpage is open.
  2. In the Safari app on your Mac, choose Safari > Preferences, then click Security.
  3. Make sure the Enable JavaScript checkbox is selected.
  4. Click Websites.
  5. On the left, click Content Blockers.
  6. Make sure Off is chosen in the pop-up menu next to the website.
  7. On the left, click Pop-up Windows.
  8. Make sure Allow is chosen in the pop-up menu next to the website.
Visit Site here
  1. Open Chrome on your computer.
  2. Click. then Settings.
  3. Click Privacy and Security.
  4. Click Site settings.
  5. Click JavaScript.
  6. Select Sites can use Javascript.
Visit Site here
  1. If you're running Windows OS, in the Firefox window, click Tools > Options.
  2. Tip: If you're running Mac OS, click the Firefox drop-down list > Preferences.
  3. On the Content tab, click the Enable JavaScript check box.
Visit Site here
  1. Click the "Settings and more" icon at the top right of the Edge browser window.
  2. Click Settings.
  3. From the Settings menu, click Cookies and site permissions.
  4. Scroll down and click on JavaScript.
  5. In the JavaScript window, toggle the slider to "on" or "allowed."
  6. Close the Settings tab.
  7. Refresh the page.
Visit Site here
  1. Go to Settings.
  2. Click Advanced in the left sidebar, and click Privacy & security.
  3. Under Privacy and security, click Site settings.
  4. Click JavaScript.
  5. At the top, turn on or off Allowed (recommended).
Visit Site here
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Jobs or company...

Incident Management Engineer

  • Full Time, onsite
  • Verinon Technology Solutions Sdn Bhd.
  • Kuala Lumpur, Malaysia
Salary undisclosed
Checking job availability...
Original
Simplified

Role: Incident Management Engineer

JOB PURPOSE

  • To manage the Incident Management functions to ensure quick restoration for systems and services for the business entities.
  • To facilitate Service Management in their efforts to increase the maturity of the IT Service management processes from the perspective of Incident Management
  • To co-ordinate strategic planning’s to develop and humanize IT services in line with the leadership’s aspirations to increase customer satisfaction by building lasting relationships in delivering quality service with the aim to meet if not exceed the user’s expectations.

KEY ACCOUNTABILITIES & OUTCOMES

  • To manage & deliver the incident management functions & capabilities in order quickly restore impacted services
  • Manage timely incident/user queries and resolution to deliver value (maximize systems availability, improve service levels, optimize costs, improve convenience and satisfaction) to external and internal customers
  • To manage and coordinate Service Restoration Teams during major incidents to allow for a quicker resolution
  • Manage plans for health checks to gauge and manage customer satisfaction
  • To manage & execute the problem management phases & life cycle to assist in Root Cause Analysis.
  • To derive permanent solutions & improvements via post incident investigations, testing, simulations, implemented via controlled changes.
  • To create and manage knowledge to improve future incident handling and resolution.
  • Manage timely escalation of issues and updates to CTO/CIO and other management committees.
  • Manage Technology Incident Escalations to ensure users issues are handled effectively.

QUALIFICATIONS:

  1. Diploma/Degree in the field of Information System/Computer Science
  2. Practitioner Certificate in Service Management (desirable)
  3. ITIL Foundation certified (desirable)
  4. More than 3yrs work experience in IT field
  5. Min 3-5 years experience managing Major Incidents.
  6. Able to work rotational shift basis.