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Internship for IT

Salary undisclosed

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1. Technical Support

  • Assist in providing IT support for employees by troubleshooting hardware and software issues.
  • Respond to service desk tickets and escalate issues to senior IT staff when necessary.
  • Help in setting up and configuring computers, printers, and other hardware devices for new employees or existing staff.
  • Participate in diagnosing network connectivity issues and assist with basic fixes.

2. Network & Systems Maintenance

  • Assist in monitoring network performance and ensuring systems are functioning efficiently.
  • Help with the installation and configuration of software and operating systems (e.g., Windows, macOS, Linux).
  • Participate in routine maintenance tasks such as system updates, backups, and security patches.
  • Learn about and assist in managing company servers, databases, and network systems.

3. Software Development & Programming Support

  • Assist in the development, testing, and deployment of internal software tools and applications.
  • Help with debugging code and writing scripts (e.g., Python, JavaScript, Java).
  • Collaborate with the development team to support ongoing programming tasks and projects.
  • Learn and work with version control systems such as Git or GitHub for collaborative software projects.

4. Hardware & Software Installation

  • Help install, configure, and update both hardware and software systems.
  • Assist in the setup of new devices for employees, ensuring compatibility with company systems and applications.
  • Work with IT staff to inventory and document hardware and software assets.

5. Cybersecurity Support

  • Assist in implementing security measures to protect company data, systems, and networks.
  • Help monitor and update antivirus and other security software to ensure protection from malware and other cyber threats.
  • Learn about firewalls, encryption, and other cybersecurity protocols.

6. Documentation & Reporting

  • Assist in documenting IT processes, procedures, and configurations for reference and troubleshooting.
  • Create and maintain user manuals or help guides for employees to use IT systems more effectively.
  • Help track IT inventory and generate reports as required by the IT department.

7. Collaboration with the IT Team

  • Work closely with senior IT staff to learn about different areas of IT support and systems management.
  • Assist with various projects as assigned by the IT team, including research, analysis, and implementation tasks.
  • Attend team meetings to understand ongoing projects and contribute to discussions or brainstorming sessions.

Job Types: Full-time, Internship
Contract length: 3 months

Pay: RM499.00 - RM500.00 per month

Benefits:

  • Opportunities for promotion
  • Professional development

Schedule:

  • Monday to Friday