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Internship for IT
- Internship, onsite
- MarketSense ICT Sdn. Bhd.
- George Town, Malaysia
Salary undisclosed
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1. Technical Support
- Assist in providing IT support for employees by troubleshooting hardware and software issues.
- Respond to service desk tickets and escalate issues to senior IT staff when necessary.
- Help in setting up and configuring computers, printers, and other hardware devices for new employees or existing staff.
- Participate in diagnosing network connectivity issues and assist with basic fixes.
2. Network & Systems Maintenance
- Assist in monitoring network performance and ensuring systems are functioning efficiently.
- Help with the installation and configuration of software and operating systems (e.g., Windows, macOS, Linux).
- Participate in routine maintenance tasks such as system updates, backups, and security patches.
- Learn about and assist in managing company servers, databases, and network systems.
3. Software Development & Programming Support
- Assist in the development, testing, and deployment of internal software tools and applications.
- Help with debugging code and writing scripts (e.g., Python, JavaScript, Java).
- Collaborate with the development team to support ongoing programming tasks and projects.
- Learn and work with version control systems such as Git or GitHub for collaborative software projects.
4. Hardware & Software Installation
- Help install, configure, and update both hardware and software systems.
- Assist in the setup of new devices for employees, ensuring compatibility with company systems and applications.
- Work with IT staff to inventory and document hardware and software assets.
5. Cybersecurity Support
- Assist in implementing security measures to protect company data, systems, and networks.
- Help monitor and update antivirus and other security software to ensure protection from malware and other cyber threats.
- Learn about firewalls, encryption, and other cybersecurity protocols.
6. Documentation & Reporting
- Assist in documenting IT processes, procedures, and configurations for reference and troubleshooting.
- Create and maintain user manuals or help guides for employees to use IT systems more effectively.
- Help track IT inventory and generate reports as required by the IT department.
7. Collaboration with the IT Team
- Work closely with senior IT staff to learn about different areas of IT support and systems management.
- Assist with various projects as assigned by the IT team, including research, analysis, and implementation tasks.
- Attend team meetings to understand ongoing projects and contribute to discussions or brainstorming sessions.
Job Types: Full-time, Internship
Contract length: 3 months
Pay: RM499.00 - RM500.00 per month
Benefits:
- Opportunities for promotion
- Professional development
Schedule:
- Monday to Friday