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Customer Service Representative (Cantonese Speaker)

Salary undisclosed

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We’re looking for a friendly Cantonese speaking Customer Service Representative to join our team and support the Hong Kong market. You’ll help customers by answering inquiries, resolving issues, and making sure they have a great experience, both over the phone and online. Shift work is required, and fresh graduates are encouraged to apply, we value a positive attitude and a willingness to learn. If you have more experience, we’d be happy to consider you for a senior role.


What You Will Deliver

  • Handle customer queries and logistics arrangements via phone and online platforms.
  • Resolve customer concerns and complaints with a positive and helpful attitude.
  • Maintain professional customer service, creating a great experience for customers.
  • Assist Team Leaders in senior positions.
  • Participate in shift-based work schedules.

Who You Are

  • Proficient in spoken and written Cantonese, Mandarin, and English.
  • Minimum of SPM or Diploma.
  • Fresh graduates are welcome to apply; prior customer service experience is an advantage but not required.
  • Strong communication skills, problem-solving ability, and attention to detail.
  • A positive attitude, eagerness to learn, and strong teamwork skills.

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