Credit & Collection Intern
- Internship, onsite
- Swift Financial Messaging Services
- Kuala Lumpur, Malaysia
Salary undisclosed
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ABOUT US
We’re the world’s leading provider of secure financial messaging services, headquartered in Belgium. We are the way the world moves value – across borders, through cities and overseas. No other organisation can address the scale, precision, pace and trust that this demands, and we’re proud to support the global economy.
We’re unique too. We were established to find a better way for the global financial community to move value – a reliable, safe and secure approach that the community can trust, completely. We’re always striving to be better and are constantly evolving in an ever-changing landscape, without undermining that trust. Five decades on, our vibrant community reflects the complexity and diversity of the financial ecosystem. We innovate diligently, test exhaustively, then implement fast. In a connected and exciting era, our mission has never been more relevant. Swift now has a presence in 200+ countries and legal territories to serve a community of more than 12,000 banks and financial institutions.
We are looking for an engaged and committed mindset, with good team spirit, and strong team player.
Additionally, an affinity and/or interest in finance matters, desiring to be heavily exposed to Accounts Receivables and Collection daily operations, such as: deal with overdue invoices and payments, resolve customer queries, and support the business with respect to customer invoicing and payment questions.
The role requires very good communication and negotiation skills.
What to expect:
- Contribute to resolution and reconciliation of accounts with unresolved debts on a daily basis
- Follow-up with clients on overdue accounts.
- Investigate historical data for debts and bills
- Perform analysis based on system extracted data to prioritize targets
- Oversee monthly payments and refunds.
- Perform accounts clearings
- Resolve billing issues and customer credit issues
- Perform all administrative duties related to ensuring office efficiency.
- Update account status records.
- Create, update, maintain Standard Operating Procedures
- Identify opportunities for improvement to processes, procedures or tools.
What will make you successful:
- Degree holder, preferably in Finance/Accounting/Business Administration
- Fluent in English as a must (both spoken and written). Any additional language is an asset.
- Problem-solving and critical-thinking skills
- Very good analytical skills, with good knowledge on excel advance analytics
- Accurate and quality oriented with a strong process minded and adherence to policies
- Outstanding communication and interpersonal skills
- Able to stablish strong networks within the company in a very multicultural environment
- Interest in working with banking systems – understand payment methods trends
- Team player
- SAP knowledge is an asset (recent modules such as S/4, BRIM and Fiori)
Particularities:
Minimum 2 mandatory days a week working in the office (but can be up to 5 days given your preferences).
What we offer
We put you in control of career
We give you a competitive package
We help you perform at your best
We help you make a difference
We give you the freedom to be yourself
We give you the freedom to be yourself. We are creating an environment of unique individuals – like you – with different perspectives on the financial industry and the world. A diverse and inclusive environment in which everyone’s voice counts and where you can reach your full potential.
If you believe you require a reasonable accommodation to participate in the job application or interview process, please contact us to request accommodation.
Don’t meet every single requirement? At Swift, we are dedicated to building a workplace where people can bring their full selves and ideas to the team, so if you are excited about this role, we encourage you to apply even if you do not meet every single qualification.