Internship Retail Management
- Internship, onsite
- ELALA SDN BHD
- Kuala Lumpur, Malaysia
An internship in retail and sales typically involves hands-on experience in various aspects of retail operations, customer service, and sales processes. Here’s an overview of the types of tasks and skills one might develop during a retail and sales internship:
1. Sales Experience:
- Assisting with direct sales to customers.
- Learning about products and services to effectively communicate value to customers.
- Meeting sales targets or quotas.
- Handling transactions and using Point of Sale (POS) systems.
2. Customer Service:
- Interacting with customers, addressing inquiries, and resolving issues.
- Providing product recommendations and support.
- Ensuring a positive shopping experience for customers.
3. Inventory Management:
- Assisting with stock control, inventory counts, and replenishment.
- Learning about ordering processes and supply chain management.
- Organizing stockroom and displays.
4. Merchandising:
- Setting up and maintaining attractive displays to boost sales.
- Assisting with store layout and product placement.
- Analyzing customer preferences to suggest improvements.
5. Marketing and Promotion:
- Assisting in promotional campaigns or in-store events.
- Helping with online and offline marketing efforts.
- Learning about upselling and cross-selling techniques.
6. Reporting and Analytics:
- Tracking sales performance and preparing reports.
- Analyzing sales data to understand trends and customer behavior.
- Learning how to use sales tools and customer relationship management (CRM) systems.
7. Team Collaboration:
- Working with sales teams to meet goals.
- Supporting management in daily tasks.
- Collaborating with marketing or inventory teams for promotions and stock management.
8. Skills Developed:
- Communication and interpersonal skills.
- Sales techniques and negotiation.
- Customer service excellence.
- Time management and multitasking.
- Problem-solving in a fast-paced environment.
An internship in retail and sales provides valuable real-world experience, helping you develop skills that are essential for a career in sales, retail management, marketing, or related fields.
Job Type: Internship
Contract length: 6 months
Pay: RM800.00 - RM900.00 per month
Benefits:
- Opportunities for promotion
- Professional development
Schedule:
- Monday to Friday
- Rotational shift
- Weekend jobs
Supplemental Pay:
- Commission pay
- Performance bonus
Education:
- Diploma/Advanced Diploma (Preferred)
Expected Start Date: 03/01/2025