Epicareer Might not Working Properly
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Please Turn on your JavaScript

Epicareer might not working properly because your browser javascript is turned off.

What is JavaScript?

JavaScript is like the magic behind making websites interactive. Basically, it makes Epicareer more enjoyable and engaging.
How do i turn this on?
Find tutorial for your browser below :
  1. Make sure the webpage is open.
  2. In the Safari app on your Mac, choose Safari > Preferences, then click Security.
  3. Make sure the Enable JavaScript checkbox is selected.
  4. Click Websites.
  5. On the left, click Content Blockers.
  6. Make sure Off is chosen in the pop-up menu next to the website.
  7. On the left, click Pop-up Windows.
  8. Make sure Allow is chosen in the pop-up menu next to the website.
Visit Site here
  1. Open Chrome on your computer.
  2. Click. then Settings.
  3. Click Privacy and Security.
  4. Click Site settings.
  5. Click JavaScript.
  6. Select Sites can use Javascript.
Visit Site here
  1. If you're running Windows OS, in the Firefox window, click Tools > Options.
  2. Tip: If you're running Mac OS, click the Firefox drop-down list > Preferences.
  3. On the Content tab, click the Enable JavaScript check box.
Visit Site here
  1. Click the "Settings and more" icon at the top right of the Edge browser window.
  2. Click Settings.
  3. From the Settings menu, click Cookies and site permissions.
  4. Scroll down and click on JavaScript.
  5. In the JavaScript window, toggle the slider to "on" or "allowed."
  6. Close the Settings tab.
  7. Refresh the page.
Visit Site here
  1. Go to Settings.
  2. Click Advanced in the left sidebar, and click Privacy & security.
  3. Under Privacy and security, click Site settings.
  4. Click JavaScript.
  5. At the top, turn on or off Allowed (recommended).
Visit Site here
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Jobs or company...
C

Service Desk Agent (Japanese Speaker | Fresh Grad)

RM 8,000 - RM 10,000 / month
Checking job availability...
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Simplified

Scope of Work:

  • Deals with management of both routine and non-routine incidents and requests.
  • Provision of first-line and second-line support for incidents.
  • Takes ownership of listening to and understanding basic customer problems
  • Asking relevant questions to resolve typically known problems within required timescales.
  • Knows when problems are ‘beyond them’ and escalate so they can be resolved
  • Support for Japan retail stores. (Applications, Instructure and Network).
  • Familiar with the ServiceNow Ticketing System is preferred.
  • Familiar with MS Office/Windows.

Requirements:

  • Candidate must possess at least a Degree in any discipline.
  • Fresh Graduates and entry-level applicants who are interested in starting their careers in customer service are encouraged to apply; training will be provided.
  • Required language(s): Proficient in Japanese (at least JLPT N1/2) and English both written and spoken to serve customers in Japan.
  • Rotating shift schedule.
  • Work Location/Project = Office
  • IT Knowledge or SD experience added advantage.
  • 6 roles are available for both onsite and hybrid settings

Job Types: Full-time, Permanent, Fresh graduate

Pay: RM8,000.00 - RM10,000.00 per month

Benefits:

  • Dental insurance
  • Health insurance
  • Maternity leave
  • Opportunities for promotion
  • Professional development

Schedule:

  • Rotational shift

Supplemental Pay:

  • Performance bonus

Ability to commute/relocate:

  • Kuala Lumpur: Reliably commute or planning to relocate before starting work (Preferred)

Education:

  • Bachelor's (Required)

Experience:

  • Service Desk Agent: 1 year (Preferred)
  • Customer service: 1 year (Preferred)

Language:

  • Japanese (Required)

Work Location: In person