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Guest Service Agent Front Office

RM 2,500 - RM 2,500 / month

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  • Check-in and check-out: Greet guests, assign rooms, and issue keys
  • Information: Provide information about hotel services, amenities, and local attractions
  • Reservations: Make reservations and process payments
  • Problem solving: Resolve guest issues and concerns
  • Communication: Handle phone calls and messages, and coordinate with other departments
  • Guest needs: Assist guests with requests and special needs
  • Safety: Ensure guest safety and report any potential hazards
  • Concierge services: Coordinate with porters, kitchen staff, and housekeeping
  • Third-party services: Arrange transportation, tours, and other services for guests

Job Types: Full-time, Permanent

Pay: RM1,033.65 - RM2,500.00 per month

Benefits:

  • Dental insurance
  • Health insurance
  • Meal provided
  • Professional development

Schedule:

  • Afternoon shift
  • Day shift
  • Early shift
  • Evening shift
  • Rotational shift

Work Location: In person