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Guest Service Agent Front Office
RM 2,500 - RM 2,500 / month
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- Check-in and check-out: Greet guests, assign rooms, and issue keys
- Information: Provide information about hotel services, amenities, and local attractions
- Reservations: Make reservations and process payments
- Problem solving: Resolve guest issues and concerns
- Communication: Handle phone calls and messages, and coordinate with other departments
- Guest needs: Assist guests with requests and special needs
- Safety: Ensure guest safety and report any potential hazards
- Concierge services: Coordinate with porters, kitchen staff, and housekeeping
- Third-party services: Arrange transportation, tours, and other services for guests
Job Types: Full-time, Permanent
Pay: RM1,033.65 - RM2,500.00 per month
Benefits:
- Dental insurance
- Health insurance
- Meal provided
- Professional development
Schedule:
- Afternoon shift
- Day shift
- Early shift
- Evening shift
- Rotational shift
Work Location: In person