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Branch Coordinator

RM 4,000 - RM 5,500 / month

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  • Ensure operational efficiency and productivity through effective management of staff, inventory, and space.
  • Perform regular stock counts and maintain accurate inventory procurement management.
  • Guarantee smooth day-to-day operations, ensuring high standards of service, cleanliness, overall customer experience and patient care.
  • Resolve patient complaints professionally and diplomatically, providing excellent customer service when needed.
  • Supporting physicians, clinic assistants, and other department staff to ensure a collaborative and effective environment.
  • Handle responsibilities such as hiring, scheduling, overseeing all aspects of the facility's operations, billing system, implementing policy updates, ordering stock and equipment.
  • Provide training for branch and assistant branch admin staff, along with clinical team members, to ensure systems are properly implemented.
  • Participate in interdepartmental meetings, such as management and branch meetings.
  • Coordinate closely with departments HOD ensure smooth cross-functional collaboration.
  • Perform ad hoc tasks as required to support the success of every branch.
  • Candidates must possess at least Diploma.
  • A minimum of a tertiary education with at least 3 years of relevant experience in a similar role.
  • Proficiency in Mandarin is an added advantage.
  • Must possess own transportation.
  • Proven leadership and management capabilities.
  • Strong passion for the retail and healthcare industries.
  • Willingness to work on weekends and public holidays.
  • Applicants must be willing to travel to various outlets within the Klang Valley, as needed.
  • Proficient in computer skills, including but not limited to Microsoft Word, Excel, PowerPoint, and email functions.
  • Salary (Based on working experience).
  • EPF, SOCSO, and EIS.
  • Bonus.
  • Annual Leave.
  • Medical Benefit.
  • Comprehensive Insurance Coverage.