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Branch Coordinator
RM 4,000 - RM 5,500 / month
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- Ensure operational efficiency and productivity through effective management of staff, inventory, and space.
- Perform regular stock counts and maintain accurate inventory procurement management.
- Guarantee smooth day-to-day operations, ensuring high standards of service, cleanliness, overall customer experience and patient care.
- Resolve patient complaints professionally and diplomatically, providing excellent customer service when needed.
- Supporting physicians, clinic assistants, and other department staff to ensure a collaborative and effective environment.
- Handle responsibilities such as hiring, scheduling, overseeing all aspects of the facility's operations, billing system, implementing policy updates, ordering stock and equipment.
- Provide training for branch and assistant branch admin staff, along with clinical team members, to ensure systems are properly implemented.
- Participate in interdepartmental meetings, such as management and branch meetings.
- Coordinate closely with departments HOD ensure smooth cross-functional collaboration.
- Perform ad hoc tasks as required to support the success of every branch.
- Candidates must possess at least Diploma.
- A minimum of a tertiary education with at least 3 years of relevant experience in a similar role.
- Proficiency in Mandarin is an added advantage.
- Must possess own transportation.
- Proven leadership and management capabilities.
- Strong passion for the retail and healthcare industries.
- Willingness to work on weekends and public holidays.
- Applicants must be willing to travel to various outlets within the Klang Valley, as needed.
- Proficient in computer skills, including but not limited to Microsoft Word, Excel, PowerPoint, and email functions.
- Salary (Based on working experience).
- EPF, SOCSO, and EIS.
- Bonus.
- Annual Leave.
- Medical Benefit.
- Comprehensive Insurance Coverage.