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Service Advisor

RM 2,000 - RM 2,499 / month

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ESSENTIAL DUTIES AND RESPONSIBILITIES 1. Greet customers, listen to concerns and provide a positive experience; 2. Listening to customer concerns and requirements and accurately diagnosing their motorcycle issue; 3. Explaining recommended repairs and servicing, providing cost estimates; 4. Preparation, verification and organization of motorcycle claims documentation; 5. Assisting the service team with any other tasks as required to ensure customer satisfaction; 6. Maintain detailed records of service transactions, customer interactions, and vehicle history.