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Telco Field Force Services (Southern Region)
Salary undisclosed
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PLEASE NOTE: This role will be based in JOHOR. Field Engineer/Technician job role is to perform operation and maintenance (O&M) support for corrective and preventive maintenance and as a bridge between Field Service Operation and Project Roll Out, to fulfil both sides' requirements without impacting network performance & the project implementation schedule. Responsibilities: - To perform 1st Level field troubleshooting (corrective maintenance) on access layer LTE/5G network elements and services. - To ensure fault restoration is within the SLA. - To perform preventive maintenance (by schedule frequency) in order to improve the network stability. - To execute and handle assigned WFM-IFS WO within a certain time frame and ensure all the WO meet SLA. - To ensure Apparatus Assignment (AA) are in place. - Accountable for day-to-day execution, project acceptance, and documentation sign-off in order to meet rollout implementation quality and fulfil customer demand. - Required to standby for 24x7 duty roster. - Produce required routine reports. Requirements: - 2-5 years working experience in Telecommunications industry - Qualification: Diploma/Degree in Telecommunication Engineering/Computer or any other relevant field - Minimum 2 year working experience in Field operation processes and tools management - Relevant knowledge in Field operation Health, Safety and Environmental - MANDATORY VALID CERTIFICATIONS (you MUST have these to qualify): - Working at height (WAH) - CIDB - TM NIOSH Safety Passport - Must have a valid full (not P) Malaysian Driving License (D Manual), preferably with GDL - Equipped with some level of knowledge in LTE/5G networks - Fluent in written and spoken English - Verbal communication skills - Relevant experience in MS-Office, reporting and presentation skill - Be able to work independently with minimal supervision - Able to work and co-operate in a team - Able to work or support when needed