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Interact with customers face to face to receive and process all of Ria’s products such as money transfers, money orders, selling and buying foreign currency; • Accurately verify or enter the customer’s information on our systems; • Courteously assist customers with various inquiries such as questions about our services, service cancellations or other Ria locations; • Recognize problems, issues or complaints during queries and propose solutions or escalate to the management team; • Keep up to date with Ria’s products, services and policies; • Balance your cash register and prepare cash for bank deposit; • Prepare the record of your daily transaction Perform other duties as assigned or requested by your colleagues and superiors