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Product & Project Manager (Operations and Management)

RM 10,000 - RM 15,000 / month

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Product Planning and Development Management

  • Oversee the full lifecycle management of the company’s products (networking security and privacy protection), including requirement collection, product definition, development planning, technical support, and knowledge base construction.
  • Organize product evaluation and project initiation, and develop product roadmaps, including requirement definition, product positioning, development schedules, cost analysis, and technical feasibility studies.
  • Coordinate the product development process, managing tasks such as software development, structural design, mold design, quality validation, and related certifications to ensure timely achievement of R&D goals.

    Project Management and Execution

    • Take full responsibility for project planning, organization, implementation, and monitoring, including technical support ticket management, issue resolution, and cross-departmental coordination.
    • Drive comprehensive project risk management, develop adjustment plans and contingency strategies to ensure project stability and controllable operational risks.
    • Liaise with clients to address project requirements, ensure smooth execution, and resolve system issues or unexpected incidents during implementation.

      Product Promotion and Operations Management

      • Lead product marketing efforts, facilitate customer communication, and align product solutions with customer and market needs.
      • Organize specialized support tasks, establish efficient customer communication mechanisms, and ensure timely resolution and feedback loops for client issues.
      • Continuously optimize operational mechanisms to enhance team efficiency, improve issue resolution capabilities, and reduce operational risks.

        Team Management and Resource Coordination

        • Build and manage small-to-medium-sized project teams, optimize collaboration processes, and enhance team productivity and output.
        • Facilitate cross-departmental cooperation, coordinating with suppliers, internal technical support, and other stakeholders to align product and project goals.

Education and Experience Requirements:

  • Bachelor’s degree or higher, with majors in electronics, communication engineering, computer science, information security, or related fields preferred.
  • At least 5 years of experience in product or project management; experience in network product development or information security product management is a plus.
  • Experience in managing large-scale IT system projects or projects in the telecom industry is preferred.

    Professional Skills:

    • Familiarity with the full lifecycle of product development and project management, including requirement definition, development planning, progress control, risk management, and cost control.
    • Experience in hardware product development and familiarity with hardware/software development processes, certifications, testing, and trial production workflows.
    • Proficiency in project management tools (for example: JIRA, Trello, Microsoft Project) and product management methodologies (for example Agile, Stage-Gate model).
    • Strong familiarity with Chinese tech communities (for example: GitHub) and the ability to stay updated on industry trends.
    • Proven experience in market promotion with the ability to develop comprehensive and effective marketing strategies.

      Comprehensive Abilities:

      • Exceptional communication and coordination skills, with the ability to foster strong relationships among stakeholders.
      • Acute market insight and the ability to understand customer needs, driving product implementation and market expansion effectively.
      • Strong problem-solving, risk prediction, and stress management capabilities.

        Bonus Preferred Qualifications:

        • Technical R&D or product management experience in network product development.
        • Certifications such as PMP, NPDP, or other relevant credentials are a plus.

          Role Highlights:

          • Multifunctional Exposure: Combine responsibilities in product development and project management to enhance operational management skills.
          • Cross-Industry Perspective: Gain experience in high-growth fields such as network development and information security.
          • Business Impact: Take ownership of end-to-end processes, from product development to promotion and operations, directly influencing business outcomes.

  • Meal allowance
  • Bonus
  • Medical claim
  • Birthday leave