Customer Service Executive (Spm Above - Nearby Monorail Imbi Station)
Salary undisclosed
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Job Responsibility
Responsibility
Job Requirements
Job Benefits
Responsibility
- Able to handle incoming customer enquiries over the digital channels (e.g. Emails, live chat)
- Direct calls from customers to the appropriate department when necessary.
- Ensure a positive attitude towards customers at all times.
- Possess reasonably strong analytical skills to identify cause of problems and recommend solutions; ability to manage complaint and irate customers.
- 5 working days, 2 rest days (can be on weekend or weekdays)
- Morning
- 8:00am-5:00pm
- 9:00am-6:00pm
- Evening
- 1:00pm-10:00pm
- 3:00pm-12:00am
- Basic salary: RM2,150.00 (Fixed)
- KPI allowance: Maximum RM1000.00 (performance based)
- Shift allowance (depends on working shift)
- OT allowance (If applicable)
Job Requirements
- Malaysian Citizen
- Able to start on immediately
- Min. STPM/Diploma holders (fresh graduates) are also encouraged to apply
- Good command in English and Bahasa Malaysia (read, written, and spoken)
- Computer literate with basic knowledge of MS Office applications,
- Pass pre-phone interview & written assessments
Job Benefits
- Annual Increment (Based on performance)
- Annual Bonus (Based on performance)
Job Responsibility
Responsibility
Job Requirements
Job Benefits
Responsibility
- Able to handle incoming customer enquiries over the digital channels (e.g. Emails, live chat)
- Direct calls from customers to the appropriate department when necessary.
- Ensure a positive attitude towards customers at all times.
- Possess reasonably strong analytical skills to identify cause of problems and recommend solutions; ability to manage complaint and irate customers.
- 5 working days, 2 rest days (can be on weekend or weekdays)
- Morning
- 8:00am-5:00pm
- 9:00am-6:00pm
- Evening
- 1:00pm-10:00pm
- 3:00pm-12:00am
- Basic salary: RM2,150.00 (Fixed)
- KPI allowance: Maximum RM1000.00 (performance based)
- Shift allowance (depends on working shift)
- OT allowance (If applicable)
Job Requirements
- Malaysian Citizen
- Able to start on immediately
- Min. STPM/Diploma holders (fresh graduates) are also encouraged to apply
- Good command in English and Bahasa Malaysia (read, written, and spoken)
- Computer literate with basic knowledge of MS Office applications,
- Pass pre-phone interview & written assessments
Job Benefits
- Annual Increment (Based on performance)
- Annual Bonus (Based on performance)