F&B Operations Manager
Salary undisclosed
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Company Description
Novotel Kuala Lumpur City Centre
Hotel that makes every moment matter
Situated in the Golden Triangle of Kuala Lumpur, the hotel offers a convenient position between the PETRONAS Twin Towers and Bukit Bintang. Within a short stroll of less than five minutes, guests can easily reach the Kuala Lumpur Convention Centre and shopping destinations such as Pavilion Kuala Lumpur and Suria KLCC. With 302 rooms, all of which are smoke-free with various amenities including complimentary WIFI, 24-hour room service, built-in drinking water filtration, and an ergonomic working desk.
Culinary delights await at Food Exchange, where you can indulge in a diverse selection of international and local cuisine at this all-day dining restaurant. For socialising or refreshment, Gourmet Bar offers a range of alcoholic and non-alcoholic drinks. Guests staying on our premier floors or holding Accor Platinum and Diamond memberships enjoy exclusive access to Premier Lounge. Stay active with our outdoor swimming pool and fitness centre. Organise meetings and events in our six versatile ballrooms.
When in Kuala Lumpur, guests can explore a myriad of attractions located close to the hotel, including landmarks like Petronas Twin Towers, Aquaria KLCC, KL Tower, KL Forest Eco Park, Petaling Street (Chinatown), and numerous other captivating sights.
Be it a business or leisure trip with your family or loved ones, our prime location ensures that most of the must-visit destinations in Kuala Lumpur are within reach.
Job Description
Novotel Kuala Lumpur City Centre
Hotel that makes every moment matter
Situated in the Golden Triangle of Kuala Lumpur, the hotel offers a convenient position between the PETRONAS Twin Towers and Bukit Bintang. Within a short stroll of less than five minutes, guests can easily reach the Kuala Lumpur Convention Centre and shopping destinations such as Pavilion Kuala Lumpur and Suria KLCC. With 302 rooms, all of which are smoke-free with various amenities including complimentary WIFI, 24-hour room service, built-in drinking water filtration, and an ergonomic working desk.
Culinary delights await at Food Exchange, where you can indulge in a diverse selection of international and local cuisine at this all-day dining restaurant. For socialising or refreshment, Gourmet Bar offers a range of alcoholic and non-alcoholic drinks. Guests staying on our premier floors or holding Accor Platinum and Diamond memberships enjoy exclusive access to Premier Lounge. Stay active with our outdoor swimming pool and fitness centre. Organise meetings and events in our six versatile ballrooms.
When in Kuala Lumpur, guests can explore a myriad of attractions located close to the hotel, including landmarks like Petronas Twin Towers, Aquaria KLCC, KL Tower, KL Forest Eco Park, Petaling Street (Chinatown), and numerous other captivating sights.
Be it a business or leisure trip with your family or loved ones, our prime location ensures that most of the must-visit destinations in Kuala Lumpur are within reach.
Job Description
- Assist in overseeing the daily operations of the food &beverage service and kitchen, ensuring high standards of service and quality.
- Monitor inventory levels and order supplies as needed to maintain optimal stock levels.
- Ensure compliance with health and safety regulations and hotel policies.
- Assist in recruiting, training, and supervising food &beverage and kitchenstaff.
- Schedule staff shifts and manage labour costs effectively.
- Conduct regular performance evaluations and provide feedback to staff members.
- Address guest concerns and complaints promptly and professionally.
- Monitor guest feedback and implement improvements to enhance guest satisfaction.
- Foster a customer-focused environment and encourage staff to exceed guest expectations.
- Assist in preparing and managing the departmental budget.
- Monitor revenue and expenses, identifying opportunities to increase profitability.
- Implement cost control measures to optimize operational efficiency.
- Assist in developing and updating menus in collaboration with the kitchenteam.
- Ensure compliance with food safety standards and regulations.
- Monitor food quality and presentation to maintain brand standards.
- Coordinate and oversee events, banquets, and special functions.
- Work closely with the sales and catering teams to ensure successful event execution.
- Ensure timely communication and coordination with all departments involved in event planning.
- Bachelor’s degree in Hospitality Management or related field preferred.
- Minimum of 2-3 years of experience in food and beverage/kitchen management, preferably in a international hotel chain.
- Strong leadership and team management skills.
- Excellent communication and interpersonal abilities.
- Proficiency in MS Office, Opera Systemsand other food & beverage management software is required.
- Knowledge of food safety and sanitation regulations.
- Ability to work flexible hours, including evenings, weekends, and holidays.
Company Description
Novotel Kuala Lumpur City Centre
Hotel that makes every moment matter
Situated in the Golden Triangle of Kuala Lumpur, the hotel offers a convenient position between the PETRONAS Twin Towers and Bukit Bintang. Within a short stroll of less than five minutes, guests can easily reach the Kuala Lumpur Convention Centre and shopping destinations such as Pavilion Kuala Lumpur and Suria KLCC. With 302 rooms, all of which are smoke-free with various amenities including complimentary WIFI, 24-hour room service, built-in drinking water filtration, and an ergonomic working desk.
Culinary delights await at Food Exchange, where you can indulge in a diverse selection of international and local cuisine at this all-day dining restaurant. For socialising or refreshment, Gourmet Bar offers a range of alcoholic and non-alcoholic drinks. Guests staying on our premier floors or holding Accor Platinum and Diamond memberships enjoy exclusive access to Premier Lounge. Stay active with our outdoor swimming pool and fitness centre. Organise meetings and events in our six versatile ballrooms.
When in Kuala Lumpur, guests can explore a myriad of attractions located close to the hotel, including landmarks like Petronas Twin Towers, Aquaria KLCC, KL Tower, KL Forest Eco Park, Petaling Street (Chinatown), and numerous other captivating sights.
Be it a business or leisure trip with your family or loved ones, our prime location ensures that most of the must-visit destinations in Kuala Lumpur are within reach.
Job Description
Novotel Kuala Lumpur City Centre
Hotel that makes every moment matter
Situated in the Golden Triangle of Kuala Lumpur, the hotel offers a convenient position between the PETRONAS Twin Towers and Bukit Bintang. Within a short stroll of less than five minutes, guests can easily reach the Kuala Lumpur Convention Centre and shopping destinations such as Pavilion Kuala Lumpur and Suria KLCC. With 302 rooms, all of which are smoke-free with various amenities including complimentary WIFI, 24-hour room service, built-in drinking water filtration, and an ergonomic working desk.
Culinary delights await at Food Exchange, where you can indulge in a diverse selection of international and local cuisine at this all-day dining restaurant. For socialising or refreshment, Gourmet Bar offers a range of alcoholic and non-alcoholic drinks. Guests staying on our premier floors or holding Accor Platinum and Diamond memberships enjoy exclusive access to Premier Lounge. Stay active with our outdoor swimming pool and fitness centre. Organise meetings and events in our six versatile ballrooms.
When in Kuala Lumpur, guests can explore a myriad of attractions located close to the hotel, including landmarks like Petronas Twin Towers, Aquaria KLCC, KL Tower, KL Forest Eco Park, Petaling Street (Chinatown), and numerous other captivating sights.
Be it a business or leisure trip with your family or loved ones, our prime location ensures that most of the must-visit destinations in Kuala Lumpur are within reach.
Job Description
- Assist in overseeing the daily operations of the food &beverage service and kitchen, ensuring high standards of service and quality.
- Monitor inventory levels and order supplies as needed to maintain optimal stock levels.
- Ensure compliance with health and safety regulations and hotel policies.
- Assist in recruiting, training, and supervising food &beverage and kitchenstaff.
- Schedule staff shifts and manage labour costs effectively.
- Conduct regular performance evaluations and provide feedback to staff members.
- Address guest concerns and complaints promptly and professionally.
- Monitor guest feedback and implement improvements to enhance guest satisfaction.
- Foster a customer-focused environment and encourage staff to exceed guest expectations.
- Assist in preparing and managing the departmental budget.
- Monitor revenue and expenses, identifying opportunities to increase profitability.
- Implement cost control measures to optimize operational efficiency.
- Assist in developing and updating menus in collaboration with the kitchenteam.
- Ensure compliance with food safety standards and regulations.
- Monitor food quality and presentation to maintain brand standards.
- Coordinate and oversee events, banquets, and special functions.
- Work closely with the sales and catering teams to ensure successful event execution.
- Ensure timely communication and coordination with all departments involved in event planning.
- Bachelor’s degree in Hospitality Management or related field preferred.
- Minimum of 2-3 years of experience in food and beverage/kitchen management, preferably in a international hotel chain.
- Strong leadership and team management skills.
- Excellent communication and interpersonal abilities.
- Proficiency in MS Office, Opera Systemsand other food & beverage management software is required.
- Knowledge of food safety and sanitation regulations.
- Ability to work flexible hours, including evenings, weekends, and holidays.