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Please Turn on your JavaScript

Epicareer might not working properly because your browser javascript is turned off.

What is JavaScript?

JavaScript is like the magic behind making websites interactive. Basically, it makes Epicareer more enjoyable and engaging.
How do i turn this on?
Find tutorial for your browser below :
  1. Make sure the webpage is open.
  2. In the Safari app on your Mac, choose Safari > Preferences, then click Security.
  3. Make sure the Enable JavaScript checkbox is selected.
  4. Click Websites.
  5. On the left, click Content Blockers.
  6. Make sure Off is chosen in the pop-up menu next to the website.
  7. On the left, click Pop-up Windows.
  8. Make sure Allow is chosen in the pop-up menu next to the website.
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  1. Open Chrome on your computer.
  2. Click. then Settings.
  3. Click Privacy and Security.
  4. Click Site settings.
  5. Click JavaScript.
  6. Select Sites can use Javascript.
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  1. If you're running Windows OS, in the Firefox window, click Tools > Options.
  2. Tip: If you're running Mac OS, click the Firefox drop-down list > Preferences.
  3. On the Content tab, click the Enable JavaScript check box.
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  1. Click the "Settings and more" icon at the top right of the Edge browser window.
  2. Click Settings.
  3. From the Settings menu, click Cookies and site permissions.
  4. Scroll down and click on JavaScript.
  5. In the JavaScript window, toggle the slider to "on" or "allowed."
  6. Close the Settings tab.
  7. Refresh the page.
Visit Site here
  1. Go to Settings.
  2. Click Advanced in the left sidebar, and click Privacy & security.
  3. Under Privacy and security, click Site settings.
  4. Click JavaScript.
  5. At the top, turn on or off Allowed (recommended).
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Jobs or company...

Customer Service Associate (Taiwan Market)

Salary undisclosed
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At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all.

Be part of our global client network and play a critical role in building a better working world for our people, for our clients and for our communities.

The opportunity

You’ll have the unique opportunity to work with our financial services clients covering the following function:

Customer Service

Your key responsibilities

  • Provide timely and accurate customer service to clients via phone, email, and live chat.
  • Communicate effectively with clients to understand their needs and concerns.
  • Resolve customer issues and queries promptly, ensuring client satisfaction.
  • Maintain a deep understanding of client’s products and services to offer appropriate solutions.
  • Document all customer interactions and transactions, recording details of inquiries, complaints, and comments.
  • Liaise with other departments to resolve customer issues that require further investigation.
  • Identify and escalate priority issues to the appropriate channels.
  • Participate in ongoing training to enhance customer service skills and banking industry knowledge.
  • Maintain confidentiality of client information in accordance with EY's privacy policies.

Skills and attributes for success

  • Excellent problem-solving and analytical skills.
  • Strong organizational and multitasking abilities.
  • Detail-oriented with a customer-centric approach.
  • Team player with a positive attitude and strong work ethic.

To qualify for the role, you must

  • Be willing to work flexible shifts
  • Be open to undertake assignments at client’s premises and contractual employment
  • Be proficient in English
  • The role would be supporting Taiwan market hence local language proficiency would be an added advantage.
  • Hold a bachelor’s degree in business, finance, or a related field.

What we offer

EY offers a contractual employment with competitive remuneration package commensurate with your work experience, where you’ll be rewarded for your individual and team performance. We are committed to being an inclusive employer with predictable flexibility at the workplace. We also offer:

  • Continuous learning: You’ll develop the mindset and skills to navigate whatever comes next.
  • Success as defined by you: We’ll provide the tools and flexibility, so you can make a meaningful impact, your way.
  • Transformative leadership: We’ll give you the insights, coaching and confidence to be the leader the world needs.
  • Diverse and inclusive culture: You’ll be embraced for who you are and empowered to use your voice to help others find theirs.

If you can demonstrate that you meet the criteria above, please contact us as soon as possible.

The exceptional EY experience. It’s yours to build.

EY | Building a better working world