Epicareer Might not Working Properly
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Please Turn on your JavaScript

Epicareer might not working properly because your browser javascript is turned off.

What is JavaScript?

JavaScript is like the magic behind making websites interactive. Basically, it makes Epicareer more enjoyable and engaging.
How do i turn this on?
Find tutorial for your browser below :
  1. Make sure the webpage is open.
  2. In the Safari app on your Mac, choose Safari > Preferences, then click Security.
  3. Make sure the Enable JavaScript checkbox is selected.
  4. Click Websites.
  5. On the left, click Content Blockers.
  6. Make sure Off is chosen in the pop-up menu next to the website.
  7. On the left, click Pop-up Windows.
  8. Make sure Allow is chosen in the pop-up menu next to the website.
Visit Site here
  1. Open Chrome on your computer.
  2. Click. then Settings.
  3. Click Privacy and Security.
  4. Click Site settings.
  5. Click JavaScript.
  6. Select Sites can use Javascript.
Visit Site here
  1. If you're running Windows OS, in the Firefox window, click Tools > Options.
  2. Tip: If you're running Mac OS, click the Firefox drop-down list > Preferences.
  3. On the Content tab, click the Enable JavaScript check box.
Visit Site here
  1. Click the "Settings and more" icon at the top right of the Edge browser window.
  2. Click Settings.
  3. From the Settings menu, click Cookies and site permissions.
  4. Scroll down and click on JavaScript.
  5. In the JavaScript window, toggle the slider to "on" or "allowed."
  6. Close the Settings tab.
  7. Refresh the page.
Visit Site here
  1. Go to Settings.
  2. Click Advanced in the left sidebar, and click Privacy & security.
  3. Under Privacy and security, click Site settings.
  4. Click JavaScript.
  5. At the top, turn on or off Allowed (recommended).
Visit Site here
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Jobs or company...

Customer Service Representative

Salary undisclosed
Checking job availability...
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Simplified
Job Responsibility
  • Handle and assist customers with sales inquiries and provide appropriate solutions or alternatives in a timely manner.
  • Prepare quotations, process purchase orders, and manage customer claims related to shipment delays, defective items, or incorrect pricing.
  • Resolve product or service issues by clarifying customer complaints, determining the cause, and oƯering the best solutions. Follow up to ensure complete resolution.
  • Rectify part number errors, request lead time changes from suppliers, and liaise with Sales, Shipping, and Account Teams on order statuses and AR matters.
  • Prepare Request For Quotations (RFQs) and generate Purchase Orders (POs) to suppliers. Monitor inventory allocation and check lead-time status.
  • Communicate delays and delivery changes internally and externally. Expedite deliveries by suppliers and update systems as needed.
  • Troubleshoot and resolve operational issues while implementing preventive measures to ensure smooth daily operations.
  • Participate in Customer Service projects and provide training and guidance to team members and new hires.
  • Cover operational duties during short hands due to unforeseen circumstances.
  • Ensure the accuracy of data for KPI reporting and review workflows for improvements.

Job Requirements
  • Proficiency in English, Bahasa Malaysia. Mandarin is a preferred
  • Diploma holder in Business Administration; Information System or related discipline
  • 4-6 years of relevant working experience, with the ability to handle multiple tasks and provide effective solutions to customer and operational issues
  • Monday to Friday: 9:00 AM â 6:00 PM, Saturday: 9:00 AM â 1:00 PM on rotational basis (duty allowance applicable)
  • Working Location: Mid Valley Kuala Lumpur

Job Benefits
  • Basic up to RM5500 + Duty Allowances
  • EPF SOCSO
  • Annual Leave
  • 5 Working Days
  • Performance Bonus
Job Responsibility
  • Handle and assist customers with sales inquiries and provide appropriate solutions or alternatives in a timely manner.
  • Prepare quotations, process purchase orders, and manage customer claims related to shipment delays, defective items, or incorrect pricing.
  • Resolve product or service issues by clarifying customer complaints, determining the cause, and oƯering the best solutions. Follow up to ensure complete resolution.
  • Rectify part number errors, request lead time changes from suppliers, and liaise with Sales, Shipping, and Account Teams on order statuses and AR matters.
  • Prepare Request For Quotations (RFQs) and generate Purchase Orders (POs) to suppliers. Monitor inventory allocation and check lead-time status.
  • Communicate delays and delivery changes internally and externally. Expedite deliveries by suppliers and update systems as needed.
  • Troubleshoot and resolve operational issues while implementing preventive measures to ensure smooth daily operations.
  • Participate in Customer Service projects and provide training and guidance to team members and new hires.
  • Cover operational duties during short hands due to unforeseen circumstances.
  • Ensure the accuracy of data for KPI reporting and review workflows for improvements.

Job Requirements
  • Proficiency in English, Bahasa Malaysia. Mandarin is a preferred
  • Diploma holder in Business Administration; Information System or related discipline
  • 4-6 years of relevant working experience, with the ability to handle multiple tasks and provide effective solutions to customer and operational issues
  • Monday to Friday: 9:00 AM â 6:00 PM, Saturday: 9:00 AM â 1:00 PM on rotational basis (duty allowance applicable)
  • Working Location: Mid Valley Kuala Lumpur

Job Benefits
  • Basic up to RM5500 + Duty Allowances
  • EPF SOCSO
  • Annual Leave
  • 5 Working Days
  • Performance Bonus