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Customer Service (Chat & Email) Basic up to 4.2k - Immediate Hiring

Salary undisclosed

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Job Responsibility

  • Provide customer service based live chat & email support to customers (Phone call is secondary)
  • Activate and engage with client/customer and provide accurate information
  • Record and update customersâ cases into the system and trackers following appropriate processes
  • Provide accurate and understandable information to all customers and support partners
  • Ensure customer issues and/or complaints are either addressed or escalated to the appropriate level
  • Ensure all follow ups are done in a timely manner

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Job Requirements

Good communication skills in English &Â Mandarin

  • Diploma / Degree (fresh graduates) welcome to apply
  • Working days : Monday - Sunday (5 days work)
  • Working Hour: 24/7 (Each Shift 9 hours)
  • Location: KL Sentral

Job Benefits

  • Basic up to RM4200 + Shift Allowance + KPI Allowances
  • EPF SOCSO
  • 5 Working days
Job Responsibility

  • Provide customer service based live chat & email support to customers (Phone call is secondary)
  • Activate and engage with client/customer and provide accurate information
  • Record and update customersâ cases into the system and trackers following appropriate processes
  • Provide accurate and understandable information to all customers and support partners
  • Ensure customer issues and/or complaints are either addressed or escalated to the appropriate level
  • Ensure all follow ups are done in a timely manner

Â

Job Requirements

Good communication skills in English &Â Mandarin

  • Diploma / Degree (fresh graduates) welcome to apply
  • Working days : Monday - Sunday (5 days work)
  • Working Hour: 24/7 (Each Shift 9 hours)
  • Location: KL Sentral

Job Benefits

  • Basic up to RM4200 + Shift Allowance + KPI Allowances
  • EPF SOCSO
  • 5 Working days