IT Outsource Engineer (Junior)
Salary undisclosed
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Job Summary:
Portal One Sdn Bhd is looking for a skilled IT Outsource Engineer to provide Level 1 support for network, hardware, and troubleshooting issues. The ideal candidate should also have a solid understanding of Microsoft tools. This role is open to fresh graduates and candidates with 1–3 years of experience in desktop support.
Job Description:
- Provide Level 1 technical support for network and hardware issues.
- Diagnose and troubleshoot system errors and connectivity problems.
- Assist in maintaining and configuring IT equipment and Microsoft-based tools.
- Support end-users with basic IT-related inquiries and issue resolution.
- Collaborate with the IT team to ensure smooth operations.
- Able to take on duties outside of job specifications as needed.
- Allowance Provided
- Salary offered RM2,500 - 3,500 (depending on experience)
Qualifications & Requirements:
- Diploma / Higher Graduate Diploma / Advanced Diploma in IT, Computer Science, or a related field.
- 1–3 years of experience in desktop support (fresh graduates with strong technical skills are encouraged to apply).
- Strong problem-solving skills and attention to detail.
- Knowledge of network troubleshooting, hardware maintenance, and Microsoft tools.
- Flexible and willing to adapt to additional responsibilities.
Why Join Us?
- Great opportunity for career growth in the IT field.
- Hands-on experience in troubleshooting and support.
- Work environment with learning opportunities.