IT Support Technician (Subang Jaya)
Salary undisclosed
Checking job availability...
Original
Simplified
Job Scope
- Answer incoming technical support calls, chats, and emails.
- Identify the severity of cases by asking the right questions, analyzing, and allocating them appropriately based on their severity.
- Provide technical support for hardware, software, and network issues.
- Maintain and troubleshoot office IT systems, including computers, printers, and networks.
- Ensure data security and system backups are in place.