M.Q.A Compliance Officer
Salary undisclosed
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Job Responsibility
Education
- Compliance Monitoring
- Oversee and ensure compliance with MOHE and MQA standards, including:
- Student Assessments: Regularly review assessment methods and grading practices to ensure alignment with accreditation standards.
- Admissions Processes: Monitor student admission criteria and procedures to comply with approved program standards.
- Academic Staff Qualifications: Verify qualifications and credentials of academic staff to meet regulatory requirements.
- Library and Educational Resources: Ensure library collections and other educational materials meet the needs of current programs and accreditation standards.
- Student Support Services: Evaluate the adequacy and quality of student services to ensure they align with regulatory expectations.
- Conduct periodic internal audits to identify compliance gaps and implement corrective actions.
- Documentation and Reporting
- Maintain an up-to-date repository of compliance-related documentation, including:
- Accreditation files for all academic programs.
- Records of faculty qualifications and professional development.
- Student admission, assessment, and graduation data.
- Prepare, complete, and submit Tables III, IV, and V for ministry requirements in a timely manner.
- Develop and compile comprehensive reports for ministry reviews, audits, and inspections.
- Program and Syllabus Updates
- Collaborate with program leaders and faculty to review and update program syllabi, ensuring alignment with:
- MQA program standards.
- Industry benchmarks and evolving educational needs.
- Monitor the approval process for curriculum revisions and ensure timely submission to relevant authorities.
- Ministry Communication
- Act as the primary liaison with the Ministry of Higher Education and MQA for all compliance-related matters.
- Receive and respond to ministry updates, inquiries, and directives promptly.
- Disseminate regulatory changes and compliance requirements to faculty, staff, and other stakeholders.
- Resource Evaluation
- Conduct regular evaluations of the collegeâs library and educational resources to:
- Ensure sufficient availability of textbooks, journals, and digital resources.
- Align resources with program requirements and accreditation standards.
- Coordinate with library staff to procure additional resources as necessary.
- Issue Resolution
- Manage the resolution of student complaints, ensuring they are handled promptly, fairly, and in compliance with institutional policies.
- Maintain detailed records of complaints and their resolutions for quality assurance and compliance purposes.
- Analyze complaint trends and recommend improvements to enhance student satisfaction and reduce recurring issues.
- Training and Awareness
- Organize training sessions and workshops for faculty and staff on compliance requirements, accreditation standards, and documentation practices.
- Foster a culture of compliance and continuous improvement across the institution.
- Continuous Improvement
- Stay updated on changes in regulatory requirements, accreditation standards, and best practices in higher education compliance.
- Conduct regular reviews of compliance processes and recommend enhancements to ensure ongoing adherence to standards.
Education
- Bachelorâs Degree in Business or a related field, with a minimum CGPA of 3.3 or above. A Masterâs Degree is an added advantage.
- Minimum 5 years of teaching experience in higher education institutions.
- Demonstrated experience in compliance, quality assurance, or accreditation processes in the education sector.
- Regulatory Knowledge: Deep understanding of MOHE and MQA regulations, including accreditation requirements.
- Attention to Detail: Strong analytical skills and meticulous attention to compliance documentation.
- Organizational Skills: Ability to manage multiple priorities and maintain comprehensive records.
- Communication Skills: Excellent verbal and written communication skills to liaise effectively with ministry officials, faculty, and staff.
- Problem-Solving: Proactive approach to identifying and resolving compliance issues.
- Team Collaboration: Ability to work effectively with academic and administrative teams to achieve institutional goals.
- Tech Proficiency: Proficient in Microsoft Office Suite, data management systems, and compliance-related software.
- Opportunity to contribute to academic excellence and uphold the institution's reputation for quality education.
- Collaborative and supportive work environment.