Epicareer Might not Working Properly
Learn More

Customer Success Specialist (Day Shift Only)

  • Full Time, onsite
  • Agensi Pekerjaan JobScoper Sdn. Bhd.
  • Petaling Jaya, Malaysia
Salary undisclosed

Checking job availability...

Original
Simplified
Job Responsibility

  • Customer Support: Provide a seamless service experience by addressing customer inquiries professionally.
  • Problem-Solving: Identify solutions promptly and escalate issues to the right channels when needed.
  • Escalation Management: Ensure timely reporting of complaints and compliments to the appropriate teams.
  • Multi-Channel Communication: Manage inbound calls, emails, and live chats efficiently.

Job Requirements

  • Minimum Qualification: SPM or higher
  • Language Proficiency: Strong command of English (spoken, read, and written)
  • Fresh Graduates: Welcome to apply â comprehensive training provided
  • Work Schedule: Rotational shifts (9-hour shifts between 8:00 AM â 9:00 PM)
  • Location: Ara Damansara

Job Benefits

  • Comprehensive Training: Enhance your skills with full training provided.
  • Employee Benefits: Enjoy EPF & SOCSO, sick leave, and annual leave.
  • Work Environment: Thrive in a supportive and positive workplace.
Job Responsibility

  • Customer Support: Provide a seamless service experience by addressing customer inquiries professionally.
  • Problem-Solving: Identify solutions promptly and escalate issues to the right channels when needed.
  • Escalation Management: Ensure timely reporting of complaints and compliments to the appropriate teams.
  • Multi-Channel Communication: Manage inbound calls, emails, and live chats efficiently.

Job Requirements

  • Minimum Qualification: SPM or higher
  • Language Proficiency: Strong command of English (spoken, read, and written)
  • Fresh Graduates: Welcome to apply â comprehensive training provided
  • Work Schedule: Rotational shifts (9-hour shifts between 8:00 AM â 9:00 PM)
  • Location: Ara Damansara

Job Benefits

  • Comprehensive Training: Enhance your skills with full training provided.
  • Employee Benefits: Enjoy EPF & SOCSO, sick leave, and annual leave.
  • Work Environment: Thrive in a supportive and positive workplace.