Logistics Operation Manager
Salary undisclosed
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Job Responsibilities
- Take charge of the operations of cross - border business in Malaysia, covering air freight, sea freight, land transportation, international express, etc. Be responsible for the entire process of operations including export pick - up, booking, order tracking, import customs clearance, and delivery.
- Handle various anomalies occurring in daily operations. Communicate with service providers or customers in a timely manner to effectively solve problems and ensure a good customer experience.
- Manage the operational quality of service providers, ensure the achievement of operational KPIs, and continuously optimize operational processes and operational costs.
- Maintain the operational data of business systems such as ITMS, including order creation, vehicle information maintenance, and the maintenance of shipping and delivery times.
Job Requirement
- 1 - 3 years of relevant working experience in air and sea freight operations. Those familiar with the knowledge of the international freight forwarding industry are preferred.
- Fluent in English and Chinese in listening, speaking, reading, and writing. Chinese can be used as the working language.
Job Responsibilities
- Take charge of the operations of cross - border business in Malaysia, covering air freight, sea freight, land transportation, international express, etc. Be responsible for the entire process of operations including export pick - up, booking, order tracking, import customs clearance, and delivery.
- Handle various anomalies occurring in daily operations. Communicate with service providers or customers in a timely manner to effectively solve problems and ensure a good customer experience.
- Manage the operational quality of service providers, ensure the achievement of operational KPIs, and continuously optimize operational processes and operational costs.
- Maintain the operational data of business systems such as ITMS, including order creation, vehicle information maintenance, and the maintenance of shipping and delivery times.
Job Requirement
- 1 - 3 years of relevant working experience in air and sea freight operations. Those familiar with the knowledge of the international freight forwarding industry are preferred.
- Fluent in English and Chinese in listening, speaking, reading, and writing. Chinese can be used as the working language.