Epicareer Might not Working Properly
Learn More

Communications Centre Supervisor

Salary undisclosed

Checking job availability...

Original
Simplified
- Foster a work culture that aligns with core values such as Trust, Integrity, Respect, One Team, and Service.​ - Conduct daily shift briefings to ensure operational goals and hotel activities are clearly communicated.​ - Supervise, train, and motivate the telephone operator team, fostering a positive work environment.​ - Monitor performance, provide feedback, and conduct regular performance reviews to ensure team efficiency and morale.​ - Schedule and manage staffing to maintain optimal coverage for 24-hour communication services.​ - Organize ongoing training sessions to keep the team updated on hotel services, promotions, and communication protocols.​ - Act as a role model by demonstrating professional communication and service skills.​