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Customer Service Support E-Hailing Industry

Salary undisclosed

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Job Responsibility

  • -Handling all inbound calls, live chat and email pertaining to customer general enquiries, complaints, comments, feedbacks and other raising issue related to the company's products
  • -Exceeding customer expectation in terms of customer service & accurate information.
  • -Working in a team to achieve the required KPI elements and SLA.

Job Requirements

  • Welcome Fresh Graduate (Minimum SPM).
  • Excellent in verbal and written English communication skils.
  • Comfortable working in a fast-paced environment.
  • Empathy and patience when dealing with customer concerns.

Job Benefits

  • 5.5/6 working days (Rotational Shift).
  • Provided training.
  • Provided shuttle service.
  • Provided night shift allowance.
  • Provided commission.
Job Responsibility

  • -Handling all inbound calls, live chat and email pertaining to customer general enquiries, complaints, comments, feedbacks and other raising issue related to the company's products
  • -Exceeding customer expectation in terms of customer service & accurate information.
  • -Working in a team to achieve the required KPI elements and SLA.

Job Requirements

  • Welcome Fresh Graduate (Minimum SPM).
  • Excellent in verbal and written English communication skils.
  • Comfortable working in a fast-paced environment.
  • Empathy and patience when dealing with customer concerns.

Job Benefits

  • 5.5/6 working days (Rotational Shift).
  • Provided training.
  • Provided shuttle service.
  • Provided night shift allowance.
  • Provided commission.