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English Speaker Customer Success Specialist (Onboarding)

  • Full Time, onsite
  • Agensi Pekerjaan JobScoper Sdn. Bhd.
  • Petaling Jaya, Malaysia
Salary undisclosed

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Job Responsibility

  • Customer Assistance: Serve as the primary contact for customers seeking technical assistance via phone, email, or remote access
  • Troubleshooting: Diagnose and resolve customer issues by troubleshooting and providing effective solutions
  • System Management: Oversee databases and ensure system security for smooth operations

Job Requirements

  • Languages: Proficiency in English is required
  • Experience: Preferably with experience in technical customer service
  • Skills: Strong problem-solving abilities, attention to detail, and a quick learner
  • Shift Requirement: Must be flexible and willing to work in rotational shifts
  • Minimum Qualification: At least SPM level education

Job Benefits

  • EPF/SOSCO contributions for long-term financial security
  • Training provided to enhance skills and knowledge
  • Commission opportunities to reward high performance
  • Allowance provided to support daily expenses
  • Convenient location near LRT Station for easy accessibility
Job Responsibility

  • Customer Assistance: Serve as the primary contact for customers seeking technical assistance via phone, email, or remote access
  • Troubleshooting: Diagnose and resolve customer issues by troubleshooting and providing effective solutions
  • System Management: Oversee databases and ensure system security for smooth operations

Job Requirements

  • Languages: Proficiency in English is required
  • Experience: Preferably with experience in technical customer service
  • Skills: Strong problem-solving abilities, attention to detail, and a quick learner
  • Shift Requirement: Must be flexible and willing to work in rotational shifts
  • Minimum Qualification: At least SPM level education

Job Benefits

  • EPF/SOSCO contributions for long-term financial security
  • Training provided to enhance skills and knowledge
  • Commission opportunities to reward high performance
  • Allowance provided to support daily expenses
  • Convenient location near LRT Station for easy accessibility