English Speaker Customer Success Specialist (Onboarding)
Salary undisclosed
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Job Responsibility
- Customer Assistance: Serve as the primary contact for customers seeking technical assistance via phone, email, or remote access
- Troubleshooting: Diagnose and resolve customer issues by troubleshooting and providing effective solutions
- System Management: Oversee databases and ensure system security for smooth operations
- Languages: Proficiency in English is required
- Experience: Preferably with experience in technical customer service
- Skills: Strong problem-solving abilities, attention to detail, and a quick learner
- Shift Requirement: Must be flexible and willing to work in rotational shifts
- Minimum Qualification: At least SPM level education
- EPF/SOSCO contributions for long-term financial security
- Training provided to enhance skills and knowledge
- Commission opportunities to reward high performance
- Allowance provided to support daily expenses
- Convenient location near LRT Station for easy accessibility
Job Responsibility
- Customer Assistance: Serve as the primary contact for customers seeking technical assistance via phone, email, or remote access
- Troubleshooting: Diagnose and resolve customer issues by troubleshooting and providing effective solutions
- System Management: Oversee databases and ensure system security for smooth operations
- Languages: Proficiency in English is required
- Experience: Preferably with experience in technical customer service
- Skills: Strong problem-solving abilities, attention to detail, and a quick learner
- Shift Requirement: Must be flexible and willing to work in rotational shifts
- Minimum Qualification: At least SPM level education
- EPF/SOSCO contributions for long-term financial security
- Training provided to enhance skills and knowledge
- Commission opportunities to reward high performance
- Allowance provided to support daily expenses
- Convenient location near LRT Station for easy accessibility