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Data Centre Support - Networking L2

RM 8,000 - RM 12,000 / month

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Position : Data Centre Support Technician ( Immediate Hiring)

Tenure : 6 – 12 Months Contract

Working Location : Kulai Johor

Working Hour : Rotational Shift

Salary : RM 7,000 – RM 12,500

Job Responsibilities

  • Ability to understand internal customer problems and provide technical solutions in a timely manner.
  • Ability to understand customer urgency and sensitivity of a problem.
  • Ability to speak confidently and communicate clearly with internal customers.
  • Ability to work well within a demanding customer environment and delight customers.
  • Strong Adherence to Process and be a process champion.
  • Participate in the installation, monitoring, maintenance, support, and optimization of all production server hardware, and software.
  • Provides escalated 2nd level technical support for complex technical issues which may include leading problem management cases and providing management status.
  • Manages escalated support cases and leads appropriate internal technical resources and/or 3rd party vendors to resolution.
  • Assist with server operating system and application upgrades, bug fixes, and patching.
  • Working on standardization projects for both hardware and software under the Oracle technology stack; while providing consistent system uptime as expected in an IaaS environment.

Job Requirement

  • Immediate availability to join the team.
  • Strong background in Linux operating systems.
  • Previous experience working in a Data Centre environment, including racking and stacking gear, cable management, and hot & cold aisle containment.
  • Willingness to work in a 24/7/365 rotational shift environment, including on-call shifts as required.
  • Solid understanding of the Data Centre Ecosystem, including cooling, electrical systems, networking, and structured cabling.

Job Type: Contract
Contract length: 12 months

Pay: RM8,000.00 - RM12,000.00 per month

Schedule:

  • Rotational shift

Application Question(s):

  • Do you have experience in working in a Data Centre environment, including racking and stacking gear, cable management, and hot & cold aisle containment?
  • Are you willing to work on 24/7/365 rotational shift environment?
  • How long is your notice period?

Location:

  • Kulai (Required)